NEWS

Freshworks awarded IT service role at National Theatre

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Move to cloud-based customer experience platform supports collaboration, conversational service and better management insight.

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NEWS

Storm gets on board with Greenbyte Energy Cloud for data management

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The Belgian wind farm developer chose Greenbyte Energy Cloud for data management of their operational wind farms of 100 MW all over Belgium and Ireland. Greenbyte Energy Cloud will enable Storm to monitor and manage their wind farms, and analyze their performance for future optimization.

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Hitachi Vantara introduces Lumada Video Insights

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Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable suite of applications that delivers operational safety and business intelligence using internet of things (IoT), video, artificial intelligence (AI) and analytics. Lumada Video Insights is an integral part of Hitachi Vantara’s DataOps strategy, which redefines data management for the AI era by seamlessly connecting data consumers with data creators to rapidly monetise customers’ data.

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Kaseya ups the ante with Powered Services 2.0

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The most complete framework of its kind in the industry; new “Done for You” sales and marketing collateral combined with out-of-the-box service delivery aims to help MSPs build $1 million business lines.

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Nokia selects Tutela to expand visibility to mobile network performance

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Nokia has selected Tutela, an independent mobile quality measurement company, to provide key insights into mobile user experience globally. The agreement, announced today, will provide Nokia with access to Tutela’s crowdsourced data from over 300 million mobile phones worldwide.

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Dynatrace extends AI-powered software intelligence platform

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With native support for IBM Z CICS and IMS, Dynatrace® now delivers end-to-end visibility and AI-powered answers from cloud to mainframe.

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Banco ABC Brasil has selected Informatica to modernise customer experience with a cloud-first...
New release of KACE Systems Management Appliance (SMA) makes it easy to manage Windows 10 updates...
Crosser, an expert in edge analytics, integration and automation software and network monitoring...
IT leaders seek to consolidate support and services into a single vendor to achieve greater...
Latest Now Platform update includes features that empower people to do their best work, create...
CrowdStrike’s fourth Global Security Attitude Survey reveals 63% of organisations are losing...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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