NEWS

Autonomous cloud addresses cost and performance issues

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Ultima’s new automated cloud service set to change cloud market.

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NEWS

BMC to acquire Compuware

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Combination brings mainframe to the mainstream as part of a modern IT infrastructure with a full-service solution integrating DevOps.

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NEWS

Paessler launches PRTG Node-REDConnector

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Opens up a new dimension of monitoring for IoT environments.

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NEWS

Using AI to resolve IT support issues

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Servicely.ai will improve self-service resolution by up to 75% and reduce Service Agent call handle time by over 200% using AI powered automation.

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NEWS

Delivering cloud business insights

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Bizagi launches a wide range of platform enhancements to accelerate intelligence and integration in enterprise automation initiatives.

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NEWS

Spreadsheets still being used to track IT assets

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Ivanti has released survey results highlighting the challenges faced by IT organisations when it comes to aligning their IT Service Management (ITSM) and IT Asset Management (ITAM) processes

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SentryOne has announced the general availability of SQL Sentry Premium, a new edition of its...
RBC Capital Markets, part of the Royal Bank of Canada (RBC), has selected Alfresco’s Digital...
Manchester Airports Group (MAG), the largest UK airport operator, partners with ServiceNow to...
Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business...
Kaseya has unveiled several new workflow integrations and product enhancements to the Kaseya IT...
Hitachi Vantara has introduced Lumada Video Insights, an end-to-end, intelligent and adaptable...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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