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BT doubles down on AIOps with Dynatrace

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BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service management stack for BT Group.

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Modernisation cannot succeed without observability

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This year's VMware State of Observability report notes an increase in organizations recognizing the business benefits modern observability can bring. Learn about that and other key findings.

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Three in four consumers ready to walk away if customer service is poor

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Survey highlights scale of frustrations with the pandemic customer experience.

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LogicMonitor expands to new R&D centre in Pune, India

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Looks to increase company’s Indian employee base by at least 25 percent this year further establishing India as a key location for LogicMonitor’s continued growth.

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Emovis UK chooses Progress

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Global leader in toll-based mobility solutions uses Progress WhatsUp Gold to shorten issue detection, response, and resolution time for 400-server environment.

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Park Place Technologies bolsters Ireland tech investment

Park Place opens state-of-the-art Support and Operations Centre in the heart of County Cork.

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Survey reveals gap between mission-critical importance of full-stack observability to business...
90% of respondents in new 451 Research report say they will significantly increase investment in...
Support for 50k hosts and cross-cluster distributed tracing, analytics, and management deliver...
Precursive, UK provider of the resource management and OpsTech solution, has published research...
Enterprise adoption of AI is advancing, with multi-agent systems optimising workflows and enhancing...
Riverbed Community is a new forum to discuss hot IT issues such as visibility, cybersecurity,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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