NEWS

ServiceNow to acquire AI pioneer Element AI

  • Published in

Element AI significantly enhances ServiceNow’s commitment to building the world’s most intelligent workflow platform, making work, work better for people.

Read More

NEWS

92% of IT decision-makers believe ITSM implementers fail customers

  • Published in

Research shows implementers tied to vendors sell too many licences or wrong software to customers in a market lacking transparency.

Read More

NEWS

Log intelligence for IT operations

  • Published in

LM Logs automatically analyses log data, surfaces anomalies and puts logs in context for faster troubleshooting.

Read More

NEWS

Improving operational efficiency

  • Published in

Pega cloud-based solutions to enable single, consolidated platform for underwriting processes.

Read More

NEWS

Quality assurance is now a business priority to help deliver trusted enterprise digital transformation

  • Published in

Latest edition of the World Quality Report highlights that quality assurance has steadily evolved from an independent activity to a fully integrated function in organizations.

Read More

NEWS

Improving supercomputer capacity planning

  • Published in

Bright Computing says that DHI Group has upgraded its supercomputer, which now includes Bright Cluster Manager, to support a demanding HPC environment.

Read More

Ivanti, the company that unifies IT to better manage and secure the digital workplace, has...
New KACE Systems Deployment Appliance (SDA) 7.0 provides broader scope of endpoint management...
GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality,...
Contact centre leaders report empathy leads the way, hybrid models will be the future, and...
Debenhams Group introduces a new AI solution to streamline sales and stock management, enhancing...
The European tweaks to the CSDS Directive drive SMEs towards more sustainable digital practices,...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more