NEWS

BT doubles down on AIOps with Dynatrace

  • Published in

BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service management stack for BT Group.

Read More

NEWS

Modernisation cannot succeed without observability

  • Published in

This year's VMware State of Observability report notes an increase in organizations recognizing the business benefits modern observability can bring. Learn about that and other key findings.

Read More

NEWS

Three in four consumers ready to walk away if customer service is poor

  • Published in

Survey highlights scale of frustrations with the pandemic customer experience.

Read More

NEWS

LogicMonitor expands to new R&D centre in Pune, India

  • Published in

Looks to increase company’s Indian employee base by at least 25 percent this year further establishing India as a key location for LogicMonitor’s continued growth.

Read More

NEWS

Emovis UK chooses Progress

  • Published in

Global leader in toll-based mobility solutions uses Progress WhatsUp Gold to shorten issue detection, response, and resolution time for 400-server environment.

Read More

NEWS

Park Place Technologies bolsters Ireland tech investment

Park Place opens state-of-the-art Support and Operations Centre in the heart of County Cork.

Read More

Snowflake announces new AI-driven platform updates and $200 million OpenAI partnership.
Gartner forecasts a $6.08 trillion IT expenditure for 2026, marking a 9.8% growth from 2025....
Software leader for IT service providers also announced new partnerships, product integrations and...
New research highlights executive priorities amidst evolving pressures, showcasing the pivotal role...
The SaaS-based offering, available immediately, complements the company’s current IT Service...
New runtime environment vulnerability analytics and support for the Go programming language...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more