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Centrica modernises applications with VMware Tanzu

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VMware is empowering Centrica in its mission to help customers live sustainably, simply, and affordably by providing better visibility into the company’s cloud-native applications running on Amazon Web Services (AWS).

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BT doubles down on AIOps with Dynatrace

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BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service management stack for BT Group.

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Modernisation cannot succeed without observability

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This year's VMware State of Observability report notes an increase in organizations recognizing the business benefits modern observability can bring. Learn about that and other key findings.

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Three in four consumers ready to walk away if customer service is poor

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Survey highlights scale of frustrations with the pandemic customer experience.

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LogicMonitor expands to new R&D centre in Pune, India

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Looks to increase company’s Indian employee base by at least 25 percent this year further establishing India as a key location for LogicMonitor’s continued growth.

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Emovis UK chooses Progress

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Global leader in toll-based mobility solutions uses Progress WhatsUp Gold to shorten issue detection, response, and resolution time for 400-server environment.

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British organisations are increasingly adopting AI agents but face challenges in orchestration and...
EcoStruxure IT Expert APl enables users to integrate remote monitoring capabilities into preferred...
ANS appoints Ali Mustoe-Playfair as Director of Agentic Operations, with the aim of supporting...
Exploring the widespread yet challenging adoption of AI in ITSM, and the operational hurdles...
Netskope's report highlights the communication gaps faced by I&O leaders in enhancing AI...
Database Performance Analyzer 12.0 introduces new query performance analyser and table tuning...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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