VIDEO

Park Place Technologies expands its data centre expertise

Park Place Technologies has been on quite some journey, as the company has grown from its core Third Party Maintenance focus to today’s data centre network optimisation specialist organisation. Ian Shearer, Managing Director, APAC & EMEA, Park Place Technologies, discusses recent developments at the company, which include several acquisitions, technical solution and professional services innovations.

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NEWS

Princess Alexandra Hospital NHS Trust delivers streamlined IT Services with Freshworks

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Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up time lost to common IT queries.

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NEWS

BT aims for £25m in savings by leaping towards AI-led operations with ServiceNow

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BT’s Digital unit is working to modernise the Group’s service management with the delivery of a unified service management platform, ServiceNow.

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NEWS

Companies resolved employee IT issues 23% faster in 2021

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Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents, and chatbots helped companies delight employees in the remote and hybrid work era.

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NEWS

Majority of CIOs want to replace current technology

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Research commissioned by Lenovo reveals CIOs are more involved than ever before in areas outside their traditional technology purview, such as business model transformation, corporate strategy, and sustainability.

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NEWS

Park Place Technologies launches Entuity v20.0

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Upgraded on-prem solution features a streamlined user interface, server and storage management capabilities, and 90% noise reduction for customers.

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By Mayke Nagtegaal, Messagebird.
RBC Capital Markets, part of the Royal Bank of Canada (RBC), has selected Alfresco’s Digital Business Platform to provide process and content services across the company. Additionally, RBC Capital Markets uses the Alfresco Application Development Framework (ADF) to rapidly develop solutions using reusable pre- or custom-built components.
Seven-year ICT services contract spans 23 countries and 10,000 staff.
Strategic radio planning delivered as microservices pave the way for future network automation solutions.
2019 set to be the year of adaptive workspace management.
The most complete framework of its kind in the industry; new “Done for You” sales and marketing collateral combined with out-of-the-box service delivery aims to help MSPs build $1 million business lines.
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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