NEWS
Sustainability becoming a major Channel focus
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Michael O’Hara, Group Managing Director of DataSolutions, a distributor of transformational IT solutions, talks through the results of the company’s Channel sustainability stock-take survey, revealing how companies are losing out on contracts if they can’t demonstrate their environmental credentials, how the Channel is beginning to address its sustainability responsibilities and highlights the success of DataSolutions’ Techies Go Green initiative.

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The benefits of harnessing network data
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Sudheer Matta, Vice President Product Management AI Driven Enterprise, Juniper Networks, shares some insights from the company’s recent virtual summit – Driven By Experience. A key theme was the importance of using a combination of data and AI, including AIOps, to help improve network resilience, reliability, security and, ultimately, performance.

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NEWS
Making the most of MLOps
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DW talks to Asger Pedersen, Technical Lead MLOPs at DataRobot, about the emerging opportunity around MLOps. The conversation covers everything from the MLOps basics, MLOps implementation best practices and the benefits this relatively new technology offers. Asger also explains DataRobot’s approach to MLOps as well as sharing his views on how he sees the market developing over time.

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NEWS
The solid state of storage receives an AIOps boost
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DW talks to Ken Steinhardt, Field CTO at Infinidat, covering the company’s recently launched InfiniBox SSA solid state storage solution, as well as the role that AIOps has to play when it comes to delivering Infinidat’s Storage-as-a-Service, flexible consumption model. Ken also provides some fascinating insights into the company’s future plans and the storage market in general.

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Tackling cloud complexity with the right tools
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Stela Udovivic, Director of Product Marketing, VMware Tanzu, explains how securing the right observability tools will help enterprises get control over their software and spot problems before they become a more widespread issue.

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The role of AIOPS in successful cloud migrations
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John Gentry, Chief Technology Officer and SVP Business Development, Virtana, discusses how AIOPS provides end users with a ‘know before you go’ confidence in terms of how/when/where to move apps into the cloud (or not).

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Exploring IT’s digital experience challenges
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Jon Cairns, VP, Technical Services at Nexthink, focuses on the challenges IT departments faced during the pandemic when it came to providing an optimised digital experience for a working-from-home workforce and how the lessons learned can better inform the provision and acceptance of technology rollouts into the future.

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The race to IT observability
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Ted Redkar, Chief Product Officer, LogicMonitor, talks about achieving end-to-end observability in the age of digital transformation and technological convergence.

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How to get started with AIOPS
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Pierre Aeschlimann, Principal Strategist, Digital Transformation and Value Realization, Ivanti, talks through the AIOPS fundamentals, emphasising the importance of discovery and dependency mapping (DDM), configuring the data sources, discovering the ITSM pain points and opportunities and the use of agile processes to implement solutions.

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The importance of AIOps within Value Stream Management
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Companies that choose not to consider the AIOps-powered VSM approach are missing a significant opportunity, argues Gaurav Rewari, CTO and GM of AI and VSM at Digital.ai.

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AIOps: Moving beyond the trigger-driven alerts model with deep learning
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Shaun McGirr, AI Evangelist, Dataiku, says that the standard application of AI to IT operations is to mitigate the “overload of red alerts”: too much noise, not enough signal. This is a valid concern as IT estates grow larger, but the emphasis on individual overload does nothing to address the underlying process issue. Machine Learning needs to be used in the right place and with the right data.

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AIOPS moves beyond the ‘angry teenage years’!
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Paul Bevan, Navigator, Research Director: IT Infrastructure at Bloor Research, provides some great insights into the state of the AIOPS market, and its place in the overall Ops landscape, covering cloud, observability and Digital Operations Management along the way.

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The importance of intelligent automation
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Guy Nadivi, Senior Director, Marketing, Ayehu, and host and producer of Intelligent Automation Radio, emphasises how crucial it is that end users embrace the opportunities of intelligent automation (IA). Firstly, he looks at the consequences of not implementing IA. Secondly, he offers some advice on how to optimise IA projects.

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Applying a business lens to IT performance
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Gregg Ostrowski, Regional CTO at Cisco AppDynamics, explains how full stack observability offers many benefits to organisations struggling to make sense of complex, likely hybrid infrastructure, as they work towards digital transformation.

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NEWS
The key elements of a successful intelligent automation implementation
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Recent research from Pegasystems revealed three key components of a successful intelligent automation project. Mans af Klercker, Global Sales Business Systems Specialist at PegaSystems, discusses these with DW, as well as explaining the company’s recent Pega Process AI Platform launch.

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News

mhance, a leading Microsoft Solution Partner, joins forces with SilverTree Equity, appointing Julian Stone as Executive Chairman to enhance growth and market position.
Nintex's new partner initiative aims to accelerate AI-powered process innovation, enhance co-selling, and provide partners with strategic resources to maximize growth.
New capabilities harness the Aurora Platform’s massive data diversity and Arctic Wolf’s AI-powered SOC intelligence to help organisations stay ahead of adversaries
Oxford Quantum Circuits and Digital Realty unveil a groundbreaking Quantum-AI Data Centre in New York, advancing transatlantic tech ties.

Expert Opinions

By Brenton O'Callaghan, Chief Product Officer, Avantra.
By Peter Hardy, Partner, Eleanor Ruiz, Counsel, and Asélle Ibraimova, Counsel, at Reed Smith.
By Straightline Consulting’s Managing Director, Craig Eadie.