NEWS
DORA metrics accelerate the mainframe DevOps journey
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New enhancements include Venafi integration for better security controls.

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ScienceLogic expands reach to South Africa amid demand for AIOps
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ScienceLogic appoints Corr-Serve as value added distributor to bolster AIOps managed services channel.

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NEWS
Centrica modernises applications with VMware Tanzu
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VMware is empowering Centrica in its mission to help customers live sustainably, simply, and affordably by providing better visibility into the company’s cloud-native applications running on Amazon Web Services (AWS).

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NEWS
BT doubles down on AIOps with Dynatrace
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BT’s Digital unit is partnering with Dynatrace, making it a core component of a new service management stack for BT Group.

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NEWS
Modernisation cannot succeed without observability

This year's VMware State of Observability report notes an increase in organizations recognizing the...

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NEWS
Three in four consumers ready to walk away if customer service is poor

Survey highlights scale of frustrations with the pandemic customer experience.

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NEWS
LogicMonitor expands to new R&D centre in Pune, India

Looks to increase company’s Indian employee base by at least 25 percent this year further...

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NEWS
Emovis UK chooses Progress

Global leader in toll-based mobility solutions uses Progress WhatsUp Gold to shorten issue...

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NEWS
Park Place Technologies bolsters Ireland tech investment

Park Place opens state-of-the-art Support and Operations Centre in the heart of County Cork.

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NEWS
Apptio improves technology investment decision-making

Portfolio-wide enhancements to Business Intelligence reports, cloud optimization capabilities and...

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NEWS
Resiliency remains elusive for many

71% of US companies cited supply chain disruption as the biggest issue; in the UK 73% Brexit...

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NEWS
Employees say hybrid work makes them happier and more productive

Only 1 in 5 employees feel their organisation is very prepared for hybrid working.

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Princess Alexandra Hospital NHS Trust delivers streamlined IT Services with Freshworks

Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up...

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NEWS
BT aims for £25m in savings by leaping towards AI-led operations with ServiceNow

BT’s Digital unit is working to modernise the Group’s service management with the delivery of a...

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Companies resolved employee IT issues 23% faster in 2021

Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...

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Videos

Katie Coulson, EVP & General Manager, Skanska Advanced Technology (SAT), talks about how Skanska approaches some of the most demanding construction projects in the data centre industry, thanks to its new...
Adam Salley, Sr. Director, Solutions Specialists, Kaseya, outlines the importance of service productisation and MSP enablement.
Micheal McCollough, Senior Vice President of Worldwide Partners & Alliances, Mimecast, discusses his new role at the company, where he will lead the evolution of Mimecast’s Channel and MSP programmes, expand...
David Rimmer, Microgrid Business Leader UK&I at Schneider Electric, outlines the ways in which data centre microgrid deployments can contribute to energy cost savings, energy resilience and independence, and...

Expert Opinions

By Kevin Hexley, Chief Technical Architect, Systal Technology Solutions.
By Kaspar Korjus, CEO and co-founder at Pactum.
By Brenton O'Callaghan, Chief Product Officer, Avantra.
By Dave King, Product Engineering Architect at Cadence.