NEWS

Kaseya ups the ante with Powered Services 2.0

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The most complete framework of its kind in the industry; new “Done for You” sales and marketing collateral combined with out-of-the-box service delivery aims to help MSPs build $1 million business lines.

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NEWS

Dynatrace extends AI-powered software intelligence platform

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With native support for IBM Z CICS and IMS, Dynatrace® now delivers end-to-end visibility and AI-powered answers from cloud to mainframe.

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NEWS

Site24x7 introduces CloudSpend, a Cost Analytics Platform for the Public Cloud

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Provides business intelligence to reduce OpEx in cloud for multiple accounts.

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NEWS

RBC Capital Markets modernises process and content services

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RBC Capital Markets, part of the Royal Bank of Canada (RBC), has selected Alfresco’s Digital Business Platform to provide process and content services across the company. Additionally, RBC Capital Markets uses the Alfresco Application Development Framework (ADF) to rapidly develop solutions using reusable pre- or custom-built components.

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NEWS

Automating service desk processes

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With new support for RPA, BMC Helix will enable enterprises to leverage bots to automate service desk processes.

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NEWS

FMC modernises its global operations and IT infrastructure

FMC consolidates SAP applications and cloud infrastructure, creates scalable processes for future growth.

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Showcases observability portfolio to unify metrics, traces and logs for cloud-native infrastructure...
ScienceLogic appoints Corr-Serve as value added distributor to bolster AIOps managed services...
Next Generation of ConnectWise unveiled with new Asio unified platform, launch of the next...
New solution combines forensics evidence with real-time telemetry to deliver unified insights into...
Freshservice is enabling clinicians to focus on the core business of patient care, by freeing up...
Banco ABC Brasil has selected Informatica to modernise customer experience with a cloud-first...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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