Charles Stanley is using Sunrise ITSM SaaS to transform its service management and adopt an ITIL-based approach across its business.
Read MoreOpens new Glasgow office and announces customer momentum amid company’s strongest quarter ever recorded.
Read MoreSUSE Manager for Retail 4 is also available, delivering open source infrastructure management tailored specifically for the retail industry.
Read MoreGlobal Information and Communications Technology services provider, Getronics, is establishing a new Global Service Center in Greenville County, South Carolina.
Read MoreThe SaaS-based offering, available immediately, complements the company’s current IT Service Management (ITSM) product suite, extending ITSM capabilities to businesses of all sizes and maturity.
Read MoreMost organisations today are digital businesses. In other words, they rely on electronic processes to run their core business. Digital processes dramatically streamline and enable more accurate and often higher quality operations. However, they also create major disruptions when there are problems with the applications or systems running these processes – or the Internet or corporate network enabling them. In other words, they are the source of critical events that become incidents requiring...
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