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GoTo transforms IT management with new remote monitoring & management tools

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GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality, and 60+ new features to deliver full IT service management capabilities in 2023.

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Ensono launches Service Mapping

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Ensono has launched Ensono Envision® Service Mapping, giving IT organizations insights into their IT estate and application dependencies.

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TeamViewer streamlines global IT support at Henkel

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TeamViewer is streamlining the remote support in the IT department of the international consumer goods and adhesives corporation Henkel. Thanks to the secure enterprise connectivity suite TeamViewer Tensor, the Düsseldorf-based company was able to simplify its global internal IT support and make it more efficient.

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Adoption of AI stalling in IT departments

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More than half of IT pros are not using machine learning in their environment.

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NEWS

Rackspace Technology launches Modern Operations

Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.

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Deutsche Welle uses TeamViewer to provide secure IT support

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The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for its global network of correspondents.

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Datadog introduces Feature Flags, enhancing feature management by integrating it with observability...
Colt Technology Services has shared its forecasts for 2023’s biggest enterprise technology...
Findings from the SolarWinds 2024 State of ITSM Report showcase several more effective methods for...
Mastercam has expanded its Nordic operations by acquiring Advanced Mechanical Engineering AB,...
The acquisition integrates advanced IT, cloud, and SaaS asset security and management capabilities...
EcoStruxure IT Expert APl enables users to integrate remote monitoring capabilities into preferred...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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