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ServiceNow introduces new version of the Now Platform

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Now Platform Quebec release features new Creator Workflows and App Engine Studio to accelerate the pace of digital transformation, enabling fast low-code app development across the enterprise to easily workflow everyday business challenges.

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NEWS

Gigamon launches Hawk

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Hawk is said to be the industry’s first elastic visibility fabric for all data-in-motion, closes the critical cloud visibility gap.

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Park Place Technologies introduces “First-Time Fix Guarantee”

Return trip to correct same issue on same device will receive one-month credit.

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ConnectWise acquires Service Leadership, Inc.

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ConnectWise to use industry-leading benchmarking data for best practices to help TSPs drive their value creation even in toughest of times.

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NEWS

NHS Scotland selects ServiceNow

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NHS Scotland using ServiceNow’s Now Platform to expedite vaccine efforts in fight against COVID-19.

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Eagle Eye Networks and Sitasys introduce automated alarm handling solution

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With advanced analytics from Eagle Eye Cloud VMS, alarms can now be monitored and acted upon automatically from the evalink Alarm Monitoring Platform, bringing significant operational advantages to service operation centres.

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Adeptia introduces self-managed deployment options for Connect platform, enhancing data control and...
Freshworks’ annual IT Service Management Benchmark Report reveals how automation, virtual agents,...
Robust new offerings of award-winning Lighthouse software give enterprises full visibility and...
Akamai Technologies partners with Visa to strengthen identity and fraud controls in AI-driven...
The rise of supply chain attacks highlights the vulnerability of MSPs, underscoring the need for...
New solutions deliver enhanced data protection capabilities to secure sensitive data across major...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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