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Adoption of AI stalling in IT departments

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More than half of IT pros are not using machine learning in their environment.

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Rackspace Technology launches Modern Operations

Service offering will provide customers across AWS, Azure, and GCP a 24x7 Unified Support Model.

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Deutsche Welle uses TeamViewer to provide secure IT support

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The Deutsche Welle, Germany's international broadcaster, is using TeamViewer to support its IT for its global network of correspondents.

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Colt highlights Enterprise Tech Trends for 2023

Colt Technology Services has shared its forecasts for 2023’s biggest enterprise technology trends and influences. The digital infrastructure company expects to see a rise in on-demand networking, advanced cybersecurity capabilities and growth in Smart X – particularly smart buildings - across the tech industry. Private 5G in enterprise and greater investment in cloud will also advance in 2023 as digitalisation continues to drive sweeping change in the way the world connects, consumes and...

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Park Place acquires CentricsIT

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Park Place Technologies has acquired the TPM and Professional Services assets of CentricsIT, an IT services provider based in Atlanta, Georgia.

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Value Stream Management the 'linchpin' for digital transformation success

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Senior executives say VSM puts organizations ahead in digital transformation and innovation.

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As digital demands skyrocket, data centre renovations are scaling up to meet evolving technological...
Birmingham City University partners with Exponential-e to implement a cloud-based communications...
GoTo Resolve now includes free remote monitoring and management, advanced helpdesk functionality,...
The Lumada DataOps Suite provides AI-driven data management through a cloud-native platform to...
SolarWinds has released a report on the positive impacts of IT Service Management (ITSM) on...
The MACH Alliance unveils the 'Agent Ecosystem,' aiming for seamless connectivity in enterprise AI...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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