Data Centre Solutions

Customers feel disconnected

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Consumer Connectivity Insights 2018 reveals over two-thirds (69 percent) of global consumers would consider changing their bank, retailer or insurance provider due to a disconnected experience.

NEWS

Successful automated customer self-service can only be achieved through mastery of natural language processing

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Self-service is in high demand, but businesses need to be in the best position to deliver it.

BLOG

The answer to closing the technology gap between SMEs and larger organisations

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By Nick Sacke, Head of IoT and Products at Comms365.

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Kryon Process Discovery is said to enable any enterprise to be fully automated in unprecedented time and at unparalleled cost-effectiveness expanding the benefits of RPA for maximum ROI.

BLOG

Safeguarding your job through the robotic revolution

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By Neil Kinson, Chief of Staff, Redwood Software.

VIDEO

The Resilience Premium of Digital Business

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Content Guru launches Workforce Management solution

Leader in cloud contact centre and customer experience solutions, Content Guru, today announced the...

ConnectWise forms alliance with Arrow Electronics

As first major initiative, Arrow procurement, subscription management and client billing to be...

British businesses fear they will face digital disruption by 2018

Half of all UK business leaders (50%) fear that their industries face significant digital...

Arrow launches virtual classroom initiative

Arrow Electronics is launching Arrow Virtual Classroom in EMEA. Arrow’s Education Business...

Cost and fragmented data emerge as top barriers to reducing carbon footprint

And only 38% business leaders rate their decarbonisation efforts so far as very successful.

Six Norwegian municipalities select Tieto for digital services in education

A collaboration group of Norwegian municipalities (Sjustjerna) has selected Tieto as its...

Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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