NEWS

Research reveals the impact accessories can have on boosting workforce productivity and engagement

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New research from IDC - sponsored by Targus - has revealed a ‘digital deadlock’ is holding UK organisations back from achieving the full potential of their digital transformation projects.

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BLOG

The customer service battle: digitalisation vs the human touch

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There’s an ongoing battle between digitalisation and the drive to consistently achieve the all-important human touch in customer service. Chatbots, automation and artificial intelligence are solving the woes of customer service teams — and customers — worldwide. Or so it would seem.

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Digital distrust

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Majority of UK businesses interviewed admit to selling customer data to other organisations/business partners. Less than half of UK consumers are willing to provide organisations with their personal data in exchange for free or less expensive services.

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Collaboration around data is holding back 95 percent of enterprises deploying AI

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Nearly 90 percent of organizations investing in AI, very few succeeding.

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Ubiquity Technology partners with UiPath

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UiPath’s RPA solution to help Ubiquity Technology customers complete core operations more efficiently, accurately, securely and at scale.

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NEWS

Businesses must embrace the digital workplace or risk being left behind

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Digital natives are driving organisational change for greater work/life balance.

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Access to accurate, timely and trustworthy information is essential to the mobilisation of people...
Gen Z is resetting expectations for digital experiences.
Only half of businesses have hybrid work in place and are missing growth opportunities.
Research shows IT leaders believe cyberattacks are more sophisticated than ever before.
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Global study reveals rising customer expectations are outpacing adoption of AI tools that drive...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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