Eggplant deepens AI test automation capabilities

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New capabilities further perfect the ability to blend human expertise with AI-powered insights to optimize testing.

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Poland banks on blockchain

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Polish Credit Office, the largest credit bureau in CEE, commits to implementing Billon blockchain for storage and secure access to sensitive customer information.

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The slow journey to the paperless factory

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Sure, a sheet of A4 is convenient. But your data won't be exact or real time.By Kevin Bull, product strategy director at Columbus UK.

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Customer service is key

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NewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service.

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‘Customer Service 4.0’ at Rolls-Royce Power Systems

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A new service and digital strategy to transform MTU’s global customer support.

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Automation accepted in the workplace

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The results of a large-scale study of more than 36,000 consumers in 18 countries by Verint® Systems Inc., and carried out in partnership with Opinium Research LLC, reveals that more than 70% of consumers stated there has been an increased use of automation technology—such as artificial intelligence (AI) and robots—in their workplaces.

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Generative artificial intelligence (GenAI) ushers in a new wave of optimism for transforming how...
Veritas Technologies has published the findings of new research highlighting the damage that...
Automata’s integrated automation will support The Royal Marsden NHS Foundation Trust’s Clinical...
Worldwide IT spending is projected to total $3.8 trillion in 2019, an increase of 3.2 per cent from...
Cognizant has announced a new agreement to transform and support the technology operations of Nike.
Working from home now considered the most productive option while noisy colleagues are biggest ...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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