NEWS

Legacy architecture holds back digital progress

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CAST hs published new research evaluating the priorities of IT leaders in digital transformation. The Software Intelligence Report surveyed 500 professionals, including CIOs, software architects and application owners, regarding their ability to meet digital business objectives based on the overall health of their software.

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NEWS

Bringing pest control giant Anticimex into the digital age

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International pest control company Anticimex has utilised Freespee’s services in its mission to modernise. Undergoing a period of digital transformation, the Swedish pest control giant’s current challenge is to bring a positive customer experience to over 2.9 million retail and commercial clients, in over 17 countries worldwide.

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VIDEO

The benefits of DevOps

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Communications and awareness.

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BLOG

Is your automated technology a threat to customer relationships?

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We’ve all been there: trying to call our bank, GP, or utility provider, and having to press an infinite number of keys to get through to an automated voice that will make us wait on the line while letting us know that we’re number 20 in the queue. Companies claim that automating communication with the customer is making their journey much more efficient and streamlined. But is that really the case or are companies just putting a barrier between them and their customers? By Neil Hammerton,...

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BLOG

Overcoming the identity crisis – how effective customer identity resolution is powering a more insightful customer experience

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Richard Foster, UK Managing Director at LiveRamp discusses how identity resolution is changing the measurement of marketing campaigns through a data-driven, customer-first approach.

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NEWS

Co-locate to innovate

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How location strategy can attract the right people and foster creativity.

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Remote workers pose huge threat as more than half of surveyed organisations predict they will...
Annual usage data from O’Reilly’s online learning platform provides business leaders with the...
New report forecasts sports OTT technology spend will hit $6.8 billion by 2021; investment in...
The public and private sectors must act now to enable access to critical services, tackle social...
High-performance computing (HPC) is transforming automotive manufacturing according to a new report...
Canonical announces that Pacific Textiles chose Canonical Charmed OpenStack for its infrastructure...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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