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Practical steps to form your digital transformation strategy
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Digital transformation is essentially finding new ways to leverage data within an enterprise, to drive efficiency, revenue and business insight. Now a standard for modern business, digital transformation could be worth $18 trillion in additional business value, according to analyst house...

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Organisational myopia stifles true digital transformation
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Digital companies that have created platform-based business models such as Facebook, Uber, Amazon, Airbnb, etc. have become tremendously successful because they understand what their customers want and how they behave. Today consumers are more accustomed to the new enhanced “digital way of...

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Continuous delivery: making the most of digital form factors
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By Richard Seroter, Vice President, Pivotal.

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Unlocking employee productivity with mobile experiences

By Sally Sourbron, Senior HR Director, EMEA, ServiceNow.

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Whose Customer?

Cloud services now underpin every aspect of IT investment. From office applications to core...

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The top tech trends VARs and MSPs shouldn’t ignore

By Rachel Rothwell, Regional Director Southern Europe and UK at Zyxel.

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Five steps to create first-class customer experience

No matter what you sell, or to whom you sell it, the experience your customer has when dealing with...

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Large organisations are not geared to handle IT projects. Here’s why…

Are corporates doomed to fail when it comes to taking on large IT projects? A radical proposition,...

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Big digital transformation mistakes

Digital technologies such as artificial intelligence, robotics and machine learning are promising...

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Digital Experience Management is the Key to Business Success

Thanks to technological and social shifts, we live in a world focused on instant gratification....

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Better, faster, stronger… cheaper – why now is the time to move towards ‘design for operations’ in the IT world

As businesses continue down the path of digital transformation, and do away with legacy systems,...

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Videos

In this interview, Emma Acton, EMEA VP Marketing at Zendesk, discusses how marketing is evolving across a highly diverse regional landscape. She explores the tension between brand building and demand...
Data Centre World London 2026
In this conversation with Vishnu Parimi, VP Employee Service at Zendesk, we explore how organisations are responding to rising customer and employee expectations through more connected, scalable service...
Carlson Choi, COO of Slide, outlines how Slide is rebuilding backup and disaster recovery for modern MSPs, moving away from legacy systems toward a platform built for security, speed, and scale. He discusses...

News

Pure Data Centres Group has secured $2.7billion in financing, underscoring strong confidence from leading global financial institutions in the company’s leadership, differentiated strategy, premier customer...
Semperis has appointed John Podboy as Chief Information Security Officer (CISO) to support its cybersecurity strategy, including work involving AI-driven approaches, and to contribute to organisational...
Artificial intelligence is driving a surge in land, water and climate consequences cascading from the technology’s intense and fast-rising energy consumption.
Turnitin joins Google Workspace for Education, aiming to support educators with AI tools and insights for ethical student writing.