Delivering deeper understanding of customers

Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.

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Cabinet minsters fail to see the big picture in shift to SMEs

Cabinet Ministers are failing to grasp the bigger picture behind the government’s move to embrace IT services supplied through SMEs says Peter Groucutt, managing director of Databarracks. This is following comments that small firms are apparently unable to effectively support the IT...

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Kwintet invests in a unified communications future with Interoute
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The global manufacturer expects to greatly reduce costs by rolling out Interoute Cloud Hosted Microsoft Lync to mobile users across its global offices.

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Mirantis opens office in France to deliver zero lock-in OpenStack solutions to European customers

Experienced local team brings real-world expertise in OpenStack development, deployment and operation.

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Calyx extends management services portfolio

Calyx has significantly extended its Managed Services portfolio, offering more proactive customer...

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Appirio continues European growth

Appirio, a global cloud consultancy, has announced a number of high profile customer wins, a...

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InfinityQS debunks Cloud Computing myths

Now available for download, “Cloud Mythbusters: Dispelling the Myths of Manufacturing in the...

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Bivio adds central security management

This new service adds advanced , high speed cyber security

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Corero Delivers Turn-Key DDoS Visibility

Network security specialist couples up with Splunk to provide DDoS dashboards 

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Enventis brings added services and security to its cloud

Adding services such as data protection and secure cloud Wi-Fi means the company can offer its...

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Libelium Links with Barcelona Smart Cities Cloud Platform

Municipal-scale IoT services become possible using this wireless-based sensor network

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Cloud ‘wars’ ignore customer casualties

Survey respondents report staggering failure rates across 'tech giant' IaaS implementations...

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KEMP helps Irish TV broadcaster to deliver Six Nations Championship win

Load balancers from KEMP Technologies stream real time video for RTÉ Player.

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RadiusGroup works with Flexiant

RadiusGroup and Flexiant work together to bring cloud services to the Russian market.

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Zurich helps Cloud-dependent companies

Insurance enhancement protects businesses from income loss when cloud suffers physical damage.

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Videos

Ben Miller, Product Marketing Manager at Keysight Technologies, discusses the Keysight Artificial Intelligence (KAI) architecture, a portfolio of end-to-end solutions designed to help customers scale...
Daniel Thorpe, JLL's Head of Data Center Research, EMEA, outlines the findings of the company’s new "The Future of Quantum Real Estate" report, which details how quantum computing is emerging as the next...
Caroline Monfrais, Global VP Strategy & Transformation, Wipro Consulting, looks at, for all the talk around cohesive AI implementation strategy and the evolution of AI Agents, what needs to be done now so that...
In this video, we talk to FlaktGroup at the DCA's 10x10 2025.

Expert Opinions

By Eric Herzog, CMO at Infinidat.
By Ian Tickle, Chief of Global Field Operations at Freshworks.