New report finds that AI-enabled chatbots are the least satisfying customer experience and most likely to cause annoyance.
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Platform brings transparency, order, and greater access to the latest technology innovations for customers.
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Combining Kyndryl’s advisory, modernisation, management and enterprise AI services and Elastic’s search-powered solutions to help joint customers enhance their data-driven digital transformation initiatives.
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75% of business executives are using artificial intelligence for customer experience (AI for CX), but only 20% of business executives rate their own contact centre as delivering industry leading CX, according to latest research by Davies Hickman for Odigo, a leading global provider of Contact...
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While 84% of global executives believe responsible AI (RAI) should be on top management agendas,...
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Infoblox has published the results of a Forrester Consulting study, which found IT leaders around...
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Supporting the data community with the first free solution to monitor data pipelines and unleash...
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Blaize has formed a strategic partnership with Accton, a premier provider of networking and...
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New Control-M integrations help every Autonomous Digital Enterprise deliver business outcomes...
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New cloud-native, SaaS-delivered service to help IT teams address the challenges caused by...
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PraSaga announces partial code release for patented blockchain operating system application...
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PraSaga says that the U.S. Patent and Trademark Office granted the company a patent for its method...
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New Edge-AI Lab will be first Zeblok implementation in Europe, enabling users to “pilot”...
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Respondents don’t trust AI enough to forego human-driven decision-making.
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New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies...
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