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AI and robots key to transforming customer service
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More than two thirds (69%) of business decision-makers in senior management positions say that AI speeds up the resolution of customer queries, according to a recent survey commissioned by software provider, Enghouse Interactive.

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IoT made to measure
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Fujitsu will begin sales of a new IoT Measuring device for the apparel industry. The new device promises to dramatically improve the efficiency of apparel sizing and measurements, and Fujitsu will additionally offer a companion app for recording information about measurements taken with the device.

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Mindtree opens European headquarters in London
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Office includes Digital Pumpkin innovation hub to navigate digital transformation challenges.

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The AI platform now arriving...
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Greater Anglia turns to Toshiba’s AI solutions to enhance train timetabling and improve customer convenience.

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Attacks using IoT devices and Windows SMB escalate in 2019

F-Secure's global honeynet measured twelve times more attack events in H1 2019 than in H1 last year.

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AI experiments bring business value

Some enterprises lack understanding and mature data infrastructures to make Artificial Intelligence...

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Businesses looking to expand mainframe capabilities in AI, blockchain and more

The study uncovers barriers to cloud migration, challenges facing digital transformation and plans...

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Intel partners with IOC for Tokyo Olympics

Intel is partnering with the International Olympic Committee (IOC), the Tokyo Organizing Committee...

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Atlas City releases blockchain research paper

Atlas City Global (atlascity.io) is building the Catalyst Network (catalystnet.org) — a full...

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Managing the entire machine learning lifecycle

New HPE Machine Learning (ML) Ops solution speeds time-to-value for AI from months to days and...

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AIOps - the first step towards the vision of autonomous networking

Masergy AIOps is the first step towards the vision of autonomous networking.

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Ingenica Solutions partners with Scandit to pioneer the use of augmented reality (AR) in the NHS

The partnership will develop the first inventory management system for the industry powered by...

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Atea’s living lab in Stavanger: the next generation of smart buildings

Signify and Cisco work with Norwegian systems integrator Atea to transform its office into a...

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Employees prepare to work in automated contact centres

Almost two thirds (65%) of contact centre employees believe that the introduction of automation and...

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How Moorfields is using AutoML to enable clinicians to develop machine learning solutions

The democratization of AI and machine learning holds the promise for outcomes with enormous human...

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Videos

In this interview, Dave Baggett, SVP/GM Security Suite at Kaseya, discusses how MSPs can tackle rising complexity, manage vendor sprawl, and stay ahead of high-impact incidents. We explore Kaseya’s unified...
Erin McLean, CMO at Cynomi, explains how MSPs can use embedded CISO intelligence to manage enterprise-wide cybersecurity programs. She discusses translating technical controls into business outcomes, engaging...
Martin Jakobsen, Founder and Director of Cybanetix, explains how his team takes a “paranoid” security approach, using AI, automation, and analyst training to proactively detect threats. He discusses why...
James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

Expert Opinions

By Nico Gaviola, Vice President, Emerging Enterprises and Digital Natives, Databricks.
By Linda Kerr, director of marketing, managed services at WatchGuard Technologies.