Kaseya ups the ante with Powered Services 2.0

The most complete framework of its kind in the industry; new “Done for You” sales and marketing collateral combined with out-of-the-box service delivery aims to help MSPs build $1 million business lines.

Kaseya has introduced Kaseya Powered Services 2.0 – the industry’s most comprehensive set of offerings to help MSPs build new recurring revenue streams in key strategic areas such as security, compliance and backup, and to help MSPs win at every stage of the service lifecycle to grow monthly recurring revenue.

Security, compliance and backup services are the three fastest growing revenue streams for MSPs today. Available now, this new generation of Kaseya Powered Services provides a deeper-than-ever well of resources that MSPs can draw on for effectiveness from service design, marketing readiness and sales execution, all the way to profitable service delivery.

Powered Services builds on its previous innovation of delivering custom-designed, “Go-to-Market-in-a-Box” offerings that enable MSPs to increase monthly recurring revenue by adding many rich new capabilities designed to help MSPs rapidly build their business. Designed in concert with MSPs and leveraging synergies across the Kaseya family of companies, including the latest addition, ID Agent, Powered Services marries best-of-breed strategies including ID Agent’s successful Goal Assist™, a program developed to actively assist MSPs to close new business. This, combined with Kaseya’s existing Powered Services, provides the most complete framework of its kind in the industry to give MSPs the edge they need to differentiate their services.

“In working with our over 26,000 MSPs worldwide, we know that MSPs often need help to rapidly build their services. We consistently hear that to gain an edge in their hyper-competitive markets, MSPs feel it’s crucial to be on top of their game in how they position, market, and sell solutions,” said Fred Voccola, CEO, Kaseya. “With the addition of Goal Assist into our existing Powered Services, Kaseya takes the next step - the most important step - in our continued goal to help our MSPs grow; today we are actively helping our MSPs to close new business.”

Kaseya Powered Services 2.0 delivers four key areas for an MSP:

Service readiness: Instead of merely focusing on the technical details of a solution, Powered Services coaches MSPs on how to position and sell the services. Using industry standards and best practices, the offering provides a marketing strategy success blueprint that covers everything from overcoming objections to effectively positioning bundled solutions to increase monthly recurring revenue. MSPs can also drill down into specific verticals such as healthcare, financial services, and legal.

Sales and marketing readiness: MSPs receive comprehensive, full-scale sales and marketing playbooks developed to help MSPs along every step of the sales cycle. The toolkit includes email marketing content, sample prospecting emails, suggested website landing page content to help convert leads, presentation content, training courses and “Done for You” sales and marketing materials. Adding Goal Assist then provides hands-on assistance with direct sales interactions to help MSPs close deals.

Service delivery: MSPs receive a 30-, 60-, and 90-day guided course that gives an MSP everything it needs to go to market and deliver a great product profitably. With a timeline of milestones, Powered Services keeps all parties accountable to the success of the new service delivery.

Business review: Quarterly business reviews take a pulse on implementations to see how participating MSPs are progressing, identify any barriers to success, and share new and current best practices for continued, long-term success.

Disparate tools and a reliance on manual processes lead IT teams to waste nearly half (42%) of their time “keeping the lights on” across their clouds.
Gamma is one of the first users of Highlight’s Grid View.
Amadeus chooses the Now Platform to provide the automation, quality control and global governance across its software factory to deliver on its purpose to use technology to make better journeys for all.
Remote and hybrid working is driving a permanent shift in how businesses are organising their tech. Dependence on on-premise infrastructure, to support a full capacity office, is no longer required, shows survey.
IT teams report a significant increase in challenges surrounding migrating and managing remote workforces, despite lower security concerns and adequate budget.
Second Annual Informatica – IDC Global CDO Survey finds that CDOs spend 35% of their time tackling day to-day data management as opposed to driving strategy and innovation with data.
CrowdStrike’s fourth Global Security Attitude Survey reveals 63% of organisations are losing trust in legacy vendors such as Microsoft; 96% of organisations that paid a ransom were hit with additional extortion fees.
Paessler has added capabilities to its PRTG Network Monitor. The launch of new sensors will help organisations monitor system health and virtual disk health. As a result, Paessler’s PRTG can also now take data from the Redfish System Health sensor and provide insights into the overall system status of server equipment and the status of various components such as power supplies or PCIe devices.