Data Centre Solutions

Stephane Zantain on Customer Engagement

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Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

How AIOps can help end users to identify and address IT infrastructure performance issues

In the second part of a two part interview, Digitalisation World talks to Virtana’s Managing...

Shedding light on your data centre

Less than 1% of IT companies have a complete view of their data centers.

A closer look at Third Party Maintenance in the data centre (Part 2)

Digitalisation World continues the conversation with Christo Conidaris, Curvature’s VP of Sales...

WOMEN IN IT – Jenny Briant, Academy Operations Director at the Ten10 Academy

Jenny Briant, Academy Operations Director at the Ten10 Academy, shares valuable insights on...

Observability offers a path to true IT optimisation

Stéphane Estevez, EMEA Director of Product Marketing, Observability & IT Markets at Splunk,...

University of Kansas Transforms ITSM to Cognitive Service Management

Learn how the University of Kansas Health Systems transformed their ITSM to Cognitive Service...

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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more

IT Management + Service

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