Logo
NEWS

Ricoh Europe forms strategic collaboration with ServiceNow to transform customer service

  • Published in

Ricoh has announced a major strategic collaboration with ServiceNow, the AI platform for business transformation, to deliver a unified service delivery platform. The collaboration aims to provide Ricoh’s customers and employees with seamless, intelligent and responsive digital management of modern workplaces.

Read More

NEWS

Teradata and ServiceNow partner

  • Published in

New integration with ServiceNow® Workflow Data Fabric connects, understands, and activates customer data from Teradata on the ServiceNow AI Platform.

Read More

NEWS

Cloudhouse brings advanced IT governance to ServiceNow users with strategic partnership

  • Published in

Cloudhouse has announced its strategic partnership with ServiceNow, the AI platform for business transformation. This collaboration aims to enrich the standard IT Change Enablement process by integrating Guardian by Cloudhouse, providing enhanced capabilities, and increasing the value derived from the ServiceNow platform.

Read More

NEWS

Syncro launches XMM Unified IT and Security Management Platform

  • Published in

Platform for MSPs simplifies IT management, strengthens security, and reduces tool sprawl.

Read More

NEWS

Tray.ai launches ITSM Agent

  • Published in

Automates IT support to cut costs, reduce human-handled tickets by 75%, and ensure enterprise governance and control.

Read More

NEWS

SolarWinds unveils next-generation solutions to tackle modern IT operational resiliency challenges

  • Published in

New capabilities integrate observability, incident response, service management, and AIautomation capabilities designed to streamline IT and strengthen operational resilience.

Read More

Company will extend universal cloud operating model to consistently run apps and data anywhere.
A gap exists between executive enthusiasm for AI and employee trust in these tools, alongside the...
A new report reveals a more disciplined approach to quantum computing as organisations demand...
Netvisor ONE OS and Adaptive Cloud Fabric™now available on a wide range of Broadcom Tomahawk 2-...
Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...
This year's VMware State of Observability report notes an increase in organizations recognizing the...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

Read more