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NEWS

Cognizant to acquire Linium

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Cognizant has agreed to acquire Linium, a cloud transformation consultancy group specialising in the ServiceNow platform and solutions for smart digital enterprise workflows. Linium, operating as the ServiceNow business unit of Ness Digital Engineering, a privately-held portfolio company of The Rohatyn Group, helps Fortune 100 clients and others leverage cloud technology to improve operational efficiency and user experience.

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Atlassian looks to revolutionize ITSM

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Atlassian has extended its footprint in IT service management (ITSM) with the launch of Jira Service Management, a cloud-based tool. With an aim of bringing IT operations and development teams together to collaborate at high velocity and power digital enterprises, Atlassian has introduced Jira Service Management to address IT support processes more easily.

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The power of personalised, right-sized IT

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Reimagining employee experience, Nexthink empowers organizations to proactively optimize business outcomes by delivering the right services, at the right cost, to every workforce role.

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NEWS

ServiceNow to acquire AI pioneer Element AI

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Element AI significantly enhances ServiceNow’s commitment to building the world’s most intelligent workflow platform, making work, work better for people.

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92% of IT decision-makers believe ITSM implementers fail customers

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Research shows implementers tied to vendors sell too many licences or wrong software to customers in a market lacking transparency.

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NEWS

Log intelligence for IT operations

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LM Logs automatically analyses log data, surfaces anomalies and puts logs in context for faster troubleshooting.

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euNetworks has been selected as a connectivity partner for the AWS European Sovereign Cloud, aiming...
CrowdStrike’s fourth Global Security Attitude Survey reveals 63% of organisations are losing...
ConnectWise brings core and advanced network monitoring and management capabilities to its...
Lenovo appoints Tikiri Wanduragala as the new Technology Leader for its UKI business, with a focus...
Featherless.ai has secured $20 million in Series A funding to expand its open-source AI...
CA Technologies has marked a major milestone in the company’s autonomous strategy with the...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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