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Freshworks and Pink Elephant EMEA join forces

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Pink Elephant EMEA becomes a Freshworks-authorized reseller and implementation partner to bring refreshing IT Service Management to elevate employee engagement.

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NEWS

Red Hat bolsters Hybrid Cloud Automation

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Tighter integration with Red Hat Ansible Automation Platform fuses modern management capabilities with traditional and hybrid IT environments.

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NEWS

Report highlights VSM value

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The Value Stream Management Consortium has announced the full findings of its inaugural research initiative in the State of Value Stream Management Report. The research is designed to establish a baseline for future reports on adoption trends in the digital value stream management market and investigate how teams are leveraging practices to measure and improve value flow and realization.

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NEWS

Transforming hybrid work

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Enhancements to the Workplace Service Delivery solution deliver consumer-grade employee experiences and optimize real estate planning, enabling productivity and flexibility in the new world of work.

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NEWS

ServiceNow makes multimillion euro investment in EU services

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ServiceNow’s EU-centric service delivery offering will provide customers more flexibility to meet compliance obligations through its fully EU-based cloud solution.

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NEWS

Rackspace Technology introduces Rackspace DataOps

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Offering expands on recently launched Rackspace Elastic Engineering by leveraging the power of agile methods to deliver business breakthroughs.

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Research reveals organisations are beefing up enterprise network and application modernisation...
2019 set to be the year of adaptive workspace management.
ServiceNow says that Telia Company, a multinational telecommunications company and mobile network...
Satisfaction with IT service desks improved in 65% of businesses following COVID-19 lockdowns;...
Logicalis' annual report highlights the ascent of AI in organisations, underlining the need for...
Infosys teams up with AWS to enhance enterprise capabilities using generative AI, with a focus on...
Latest Video

Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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