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NEWS

Radisson Hotel Group relies on Freshworks

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The efficiency of the Freshservice ITSM solution accelerated the global hotel group’s digital transformation efforts.

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Puppet introduces new integrations with ServiceNow

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New integrations empower customers to accelerate DevOps at scale through visibility into IT assets and self-service automation.

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NEWS

Armis and Gigamon team up

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Leading agentless device security platform provider Armis, and cloud visibility and analytics pioneer Gigamon, have introdued a joint solution that enables organisations to reduce business risk and increase security through real-time and continuous protection for managed, unmanaged, and IoT devices.

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Netscout engages with NTT

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Initiative designed to detect and mitigate cyberattacks to prevent potential disruptions in Japan's network availability.

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Employees losing over three working weeks a year looking for IT support

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39% of employees who use business applications daily spend up to 30 minutes a day looking for support, totting up to more than three working weeks a year.

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Colt Technology Services enriches customer digital experiences with Blue Planet

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Automated assurance software rapidly resolves network issues and improves service reliability.

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Company remains committed to building on vendor-agnostic, open-platform approach to support the...
The new collaboration between Pax8 and inforcer aims to allow MSPs to enhance AI security and data...
Extensive, long-term framework agreement with eight-figure total volume.
UK CIOs face challenges in balancing AI adoption with governance, revealing fears about data...
Upgraded on-prem solution features a streamlined user interface, server and storage management...
Morpheus Data has introduced a series of enhancements which will help enterprise customers reduce...
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Stephane Zantain on Customer Engagement

Stephane Zantain, Head of Customer Engagement, Europe, at Capgemini Invent, explains why customer engagement depends on being able to recreate one-to-one relationships despite complex touchpoints.

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