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Why software licensing is critical to digital transformation

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By Tony Spruyt, SAM services manager at COMPAREX UK.

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NEWS

Customer service - the future is virtual

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Twenty-five percent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across engagement channels by 2020, up from less than two percent in 2017, according to Gartner, Inc.

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Where next for the agritech revolution?

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The race is on to become the dominant digital platform in the agriculture sector, harnessing technologies that boost agricultural productivity through data capture and integration, according to new research from PA Consulting Group.

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NEWS

Gatwick is world’s first major airport to introduce a cloud-based Flight Information System

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Gatwick’s 1200 cloud-based screens take up only 3Mbps – making the system extremely fast and responsive.

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Filestream’s EDMS supports GDPR compliance and rapid business growth at Kingsley Healthcare

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File Stream integrates with DocuSign to provide a digital signature and contract exchange solution for patients and staff.

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BLOG

Are we really ready to trust in AI?

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Peter Ruffley, Chairman at Zizo, considers the importance of Digital Transformation (DX) and creating a data-driven culture to prepare businesses for an AI enabled world.

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Managing risk – from cybersecurity to vendor audits – remains a significant challenge that will...
The Norwegian Ministries have selected Tieto as supplier of their new and future-proof case and...
World Insurance Report highlights growing popularity of ‘InsurTech’ services’ among...
Staffordshire University is striving to build on its existing technical capabilities and position...
Telehouse research discovers that nearly one-in-three (29%) IT decision-makers identify a skills...
Veritas Technologies research exposes how a siloed approach to Kubernetes is opening up...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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