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Six new realities for retail in 2018

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The world of retail reached a tipping point in 2017.By Oliver Guy, Retail Industry Director, Software AG.

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NEWS

Voice assistants set to revolutionise commerce

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User spending via voice assistants is expected to grow as much as 6x in three years.

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NEWS

ExtremeLocation empowers retailers

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The ever-increasing number of consumers using mobile devices while shopping in-stores has challenged brick-and-mortar retailers to integrate mobile touchpoints along the journey to purchase.

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Marks & Spencer introduces Technology Transformation Programme

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As part of its five-year transformation plan, M&S has announced a new Technology Transformation Programme that will enable it to become a digital-first business and deliver an improvement in customer experience. It is designed to create a more agile, faster and commercial Technology function that will work with the business to deliver growth.

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Study finds by 2030 67% of customer engagement will be handled by smart machines. Do brands run the...
Survey of over 100 leading digital enterprises reveals that web and mobile app test automation...
Leading multichannel retailer N Brown Group – whose brands include JD Williams, Simply Be and...
Avis Budget Group has revealed new independent research surveying 14,000 people in 14 countries...
However, one in four believe flexible working is only going to get more complex.
Infor platform helps Italian tile manufacturer boost customer experience and drive performance.
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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