NEWS

Twilio research reveals how disjointed digitisation is costing businesses

  • Published in

UK’s 100 most popular companies offer on average 3.5 customer engagement options, yet two-fifths of UK consumers say it’s now more difficult to reach customer support.

Read More

VIDEO

Keeping control of the cloud

Max Schulze, CEO and Founder of the Sustainable Digital Infrastructure Alliance, discusses the importance of local and regional clouds as an alternative approach to the hyperscale model, suggesting that, in a world apparently obsessed with issues such as data sovereignty, time would be better spent understanding the importance of infrastructure ‘independence’.

Read More

VIDEO

Spotlight on Women in IT – Episode 28 Marion Stewart, Chief Operating Officer at Red Helix

  • Published in

Women working in the IT industry share their experiences – covering the opportunities they have had, the challenges they have had to overcome during their careers to date, and offering plenty of constructive thoughts and observations as to what improvements still need to be made when it comes to improving diversity within the workplace. Episode 28 Marion Stewart, Chief Operating Officer at Red Helix

Read More

NEWS

Cognizant engaged by Volkswagen Group Ireland

  • Published in

Cognizant to integrate service cloud voice into one single omni-channel platform for enhanced and more personalized agent and customer experience.

Read More

NEWS

Companies failing to engage suppliers on nature and climate

  • Published in

Less than half (41%) of companies disclosing to CDP are reporting on any of their supply chain emissions despite their impact significantly outsizing (11.4x) direct emissions.

Read More

NEWS

Sage leverages Pluralsight Skills

  • Published in

Sage, the leader in accounting, financial, HR and payroll technology for small and mid-sized businesses, is leveraging Pluralsight Skills to develop a cybersecurity skills development program, helping to build expertise within its engineering teams globally.

Read More

More companies with hybrid working policies use formal metrics to measure impact over their...
NinjaOne has released findings from its latest report on the trends and challenges impacting...
UK enterprise organisations showed high levels of concerns around all aspects of digital resilience.
Wonderware France leverages Edge Computing solutions from Stratus to unleash the potential of...
New innovations introduced at the show showcase the company’s leading portfolio designed to help...
Expleo, a global engineering, technology and consulting service provider, has published the results...
Latest Video

Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

Read more