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Poland banks on blockchain

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Polish Credit Office, the largest credit bureau in CEE, commits to implementing Billon blockchain for storage and secure access to sensitive customer information.

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Customer service is key

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NewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service.

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‘Customer Service 4.0’ at Rolls-Royce Power Systems

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A new service and digital strategy to transform MTU’s global customer support.

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Automation accepted in the workplace

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The results of a large-scale study of more than 36,000 consumers in 18 countries by Verint® Systems Inc., and carried out in partnership with Opinium Research LLC, reveals that more than 70% of consumers stated there has been an increased use of automation technology—such as artificial intelligence (AI) and robots—in their workplaces.

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Salix Homes joins forces with ANS Group to enhance its digital services

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Salford housing association Salix Homes has joined forces with leading cloud service provider ANS Group to further enhance its digital services.

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How robots and digitization will change the way we work

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With around 1.8 million industrial robots, the number of robots has reached a new record in factories around the world. Workers around the world rate the fact that "colleague robots" can take over work that is detrimental to health or handle hazardous materials positively (64 percent on average). However, employees are worried about how their own training can keep up with the pace of the working world 4.0. These are the findings of the automatica Trend Index 2018. 7,000 employees...

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Wifirst has selected CommScope’s RUCKUS Wi-Fi to bring world-class connectivity to Barrière...
New technology powered by flexible work models will cause companies to rethink workforce...
Endava has launched its latest research report “AI and the Digital Shift: Reinventing the...
SUSE introduces a framework to evaluate digital sovereignty gaps as per the 2025 EU guidelines.
Cloud-based infrastructure (33%) and cyber security (33%) are the joint highest-rated digital...
Gen Z views digital through a social lens, trusts online stores as much as physical ones and has...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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