75% of organisations willing to pay a premium for enhanced hosting and cloud services

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Customers willing to pay an average 30% premium for security, uptime and performance; survey finds shortcomings with many providers failing to meet customers’ expectations.

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Multi-Cloud strategy needed - urgently!

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One in four IT organizations in Europe is already operating tiered applications spanning on- and off-premise environments. However, only a few pathfinders are making the necessary technology and process adjustments to make this viable in the long run, according to a recent IDC survey of more than 800 IT and line-of-business decision makers in 11 European countries.

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76 percent of European consumers will ditch businesses that don’t meet their customer experience expectations

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Increasing consumer power reflected in expectations around communications, data protection and data value.

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Digital customer experience takes off

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Airline to use advanced Digital Behavioural and Digital Experience Performance Analytics for its mobile app.

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NEWS

Lack of Cloud expertise damages business revenues

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67 per cent of IT pros believe they could be bringing greater innovation to their organisation with the right cloud insight.

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NEWS

Managed Service Providers become the new engine of IT Growth

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Suppliers of managed services are taking on more responsibilities as they become the driving force for IT industry growth, delegates at the Managed Services & Hosting Summit were told in London this week. More than two hundred managed services providers (MSPs) and aspiring providers of managed services were advised their need to become rounded providers of business productivity, by adopting the right mindset, getting more training on key issues and by working together to...

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UK businesses are in the throes of disruption: 35% expect to disrupt their market; yet more than...
Research from Maintel reveals extent of unauthorised comms platforms at work and highlights the...
Digital channels for consumers and businesses have been maturing for more than two decades, but the...
More agile IT service will help the UK’s largest police force to realize its digital policing...
Second Annual Informatica – IDC Global CDO Survey finds that CDOs spend 35% of their time...
New VDI environment avoids downtime worth £1.79 million, with staff costs totalling £35,000 saved...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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