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Ilmarinen develops insurance services of the future with Tieto

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Finnish earnings-related pension insurance company Ilmarinen has selected Tieto as partner in renewing the insurance processes and developing digital services for its business clients. By doing so, Ilmarinen can offer new device-independent digital services to its business clients with enhanced customer experience.

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76% of CIOs say it could become impossible to manage digital performance, as IT complexity soars

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Growing adoption of cloud native architecture and multi-cloud services contributes to $2.5 million annual spend per organization on fixing digital performance problems.

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NEWS

New challenges ahead for information technology industry

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CompTIA projects 5% industry growth for 2018, identifies 12 trends to watch this year.

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Keeping the lights on is preventing IT departments from focusing on the customer experience

Digital transformation trends mean that businesses are focusing more heavily on their customers and are using technology to improve their experience. However, IT departments remain bogged down in day-to-day activities and the need to keep the lights on, which is preventing teams focusing on how they can help drive improvements to the customer experience.

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NEWS

More than half of enterprise leaders believe their role has significantly changed due to digital transformation

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Research from Ensono and the Cloud Industry Forum finds that digital transformation is not only changing organisations, it is changing roles, including that of the CIO. Individual skills need to be revisited in the digital era.

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Lidl UK launches AI wine chatbot to UK customers

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Aspect Software has announced a partnership with the UK’s fastest growing retailer, Lidl UK, to deliver a fully automated, AI-powered, Facebook Messenger chatbot, which will help UK customers easily select the best wine for their meal or moment. Lidl’s new chatbot – named Margot – will become Lidl shoppers' virtual wine consultant at the tap of a screen.

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While rolling out blended learning isn’t universally supported, nearly half see such methods of...
Survey respondents recognise the benefits of DevOps and container services adoption, yet cloud...
GWR selects Ensono to continue its business transformation with first move to public cloud.
Juniper Networks has revealed the results of extensive global market research into business...
Businesses continue to grapple with IT recruitment and training challenges as they seek to keep up...
Leader in cloud contact centre and customer experience solutions, Content Guru, today announced the...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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