NEWS

Omnitude and Williams Martini Racing announce new partnership

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Williams Martini Racing is partnering with Omnitude to look at how blockchain technology can become a crucial tool within a Formula One team.

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Eggplant deepens AI test automation capabilities

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New capabilities further perfect the ability to blend human expertise with AI-powered insights to optimize testing.

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Poland banks on blockchain

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Polish Credit Office, the largest credit bureau in CEE, commits to implementing Billon blockchain for storage and secure access to sensitive customer information.

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Customer service is key

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NewVoiceMedia reveals nearly half of UK consumers ditched a business last year following poor customer service.

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‘Customer Service 4.0’ at Rolls-Royce Power Systems

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A new service and digital strategy to transform MTU’s global customer support.

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Automation accepted in the workplace

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The results of a large-scale study of more than 36,000 consumers in 18 countries by Verint® Systems Inc., and carried out in partnership with Opinium Research LLC, reveals that more than 70% of consumers stated there has been an increased use of automation technology—such as artificial intelligence (AI) and robots—in their workplaces.

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Nearly half (45 percent) say their cloud optimization is still at the ‘initial’ or...
KPMG France, commissioned by major cloud operators, OVHcloud, InfraNum, Talan and Linkt, has...
Acquiring new customers amidst growing competition and dealing with sophisticated security threats...
32 percent of manufacturing companies have achieved cloud leader status, compared to 18 percent...
Nearly a third (32%) of consumers would switch providers if a brand’s website is unavailable for...
Capita has expanded its longstanding collaboration with Microsoft to build upon existing digital...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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