NEWS

Skills gaps holding back financial institutions

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Banking Circle research reveals roadblocks stopping Banks and FinTechs futureproofing their organisations.

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NEWS

Customer experience maturity leads to business resilience, revenue growth and agent retention

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Companies that have continued to invest in their customer experience (CX) over the past year are 16 times more likely to have maximised their resiliency during the pandemic and three times more likely to have grown their customer base year over year, according to new research released by Zendesk, in partnership with Enterprise Strategy Group (ESG).

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NEWS

ControlUp and VMware expand partnership

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ControlUp is excited to announce VMware will resell ControlUp’s new digital employee experience management solutions, making them available to VMware Horizon customers. ControlUp Remote DX and Scoutbees solutions provide Horizon customers with a unique window into remote workers’ local area networks, and perform synthetic testing to spot potential problem areas before they result in employee frustration and hamper productivity.

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NEWS

Mainframes making a digital difference

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New offerings help customers improve software quality, reduce risk, and increase resilience.

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NEWS

Fujitsu initiates next phase of its "Work Life Shift"

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The new phase of Fujitsu's own internal "Work Life Shift" aims to create a true hybrid working model by combining effective use of remote work and real office communication.

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NEWS

Skills gaps holding financial institutions back

  • Published in

Banking Circle research reveals roadblocks stopping Banks and FinTechs futureproofing their organisations.

Read More

Debenhams Group introduces a new AI solution to streamline sales and stock management, enhancing...
Hiring difficulties and security challenges are also among the largest barriers to progress.
Basis Technologies reveals that a reliance on outdated, cumbersome tools – and a fear of the...
As the EAA takes effect, MSPs have a golden opportunity to enhance digital accessibility and expand...
Enghouse Interactive survey reveals 57% of UK businesses are using a combination of applications.
A Study from Lemongrass finds that enterprise IT leaders are aggressively moving their legacy...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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