NEWS

CX work is becoming more flexible and specialised

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A new report by MIT Technology Review Insights explores how global organisations are reassessing their customer experience (CX) workforce and processes in the post-pandemic era.

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NEWS

Report reveals growing API concerns

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76% of USA and UK respondents have experienced an API security incident in the last 12 months.

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NEWS

Gartner highlights disruptions CIOs might not see coming

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CIOs must take time to consider “what if” scenarios to avoid being blindsided by social, behavioral and technological disruptions, according to Gartner, Inc.

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NEWS

Cybersecurity is the leading business concern for IT leaders

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Rackspace Technology has revealed that over half (59%) of global IT leaders cite cybersecurity one of their C-suite’s top-three business concerns, ahead of issues such as inflation (51%) retaining and hiring talent (45%) and supply chain/logistics management (45%), according to a new survey of 1,420 global IT professionals conducted by Rackspace Technology.

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NEWS

MSP roadmap helps on business objectives

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New free business model program includes workshops, webinars, purpose-built trainings and more.

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NEWS

Secure file sharing for MSPs

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Egnyte, the secure platform for content collaboration and governance, has introduced several new additions to its packages for managed service providers (MSPs), including industry-specific solutions and advanced ransomware recovery.

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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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