NEWS

SAP supports ESG goals

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Majority of organisations say ESG factors will influence their future technology buying decisions.

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Ecommerce businesses losing at least 10% in revenue due to downtime and website performance issues

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Box UK survey finds 88% of ecommerce leaders concerned about technical debt following “kneejerk” digitalisation.

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NEWS

Decision makers too reliant on gut feeling?

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According to a new report from Arelion (formerly Telia Carrier), a third (32%) of business leaders admit that over 50% of their decision-making process is based on emotional response or ‘gut feel’ when choosing a network provider. Decision-makers in the US are particularly driven by emotion, with 46% attributing over half of their decision-making processes to it. The survey was conducted in the US, UK, France and Germany, and the report “The Quest for Network Quality in 2022” provides...

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Rising customer expectations makes “exceptional” the new service baseline

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New Zendesk study shows 66% of customers are less patient than last year, while 64% of companies say customer service has a direct impact on business performance.

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NEWS

Orbus Software and Lucid Software partner

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Combining iServer365 and visual diagramming enables faster data-driven decision making.

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NEWS

Data access challenges thwarting European CEOs’ aims to become data-driven intelligent organisations

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62% of European organisations have issues leveraging their data due to the lack of proper data access governance.

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AI-powered personalisation, loyalty and human-like interactions redefine success for CX leaders.
Endava strengthens its collaboration with MSPS Groep, focusing on digital solutions for enhanced...
CIOs, CMOs, and enterprise architects urged to address long-term preservation of digital...
Wipro has announced a five-year partnership with Jubilant FoodWorks Limited, master...
Almost half (45%) of workers say their workload has increased significantly in the past year, as...
Rackspace unveils FAIR MCP Enterprise Accelerator, streamlining AI deployment through AWS...
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Huawei Agile Solution Improves Jumeirah Group

Huawei helps the Jumeirah Group build a robust and agile IT department to support the rapid business expansion of the group.

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