A new report by MIT Technology Review Insights explores how global organisations are reassessing their customer experience (CX) workforce and processes in the post-pandemic era.
Read More76% of USA and UK respondents have experienced an API security incident in the last 12 months.
Read MoreCIOs must take time to consider “what if” scenarios to avoid being blindsided by social, behavioral and technological disruptions, according to Gartner, Inc.
Read MoreRackspace Technology has revealed that over half (59%) of global IT leaders cite cybersecurity one of their C-suite’s top-three business concerns, ahead of issues such as inflation (51%) retaining and hiring talent (45%) and supply chain/logistics management (45%), according to a new survey of 1,420 global IT professionals conducted by Rackspace Technology.
Read MoreNew free business model program includes workshops, webinars, purpose-built trainings and more.
Read MoreEgnyte, the secure platform for content collaboration and governance, has introduced several new additions to its packages for managed service providers (MSPs), including industry-specific solutions and advanced ransomware recovery.
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