Cloudy outlook is clearing for customer service

Customer expectations driving contact centres to the cloud, but protection of customer data is still a universal concern, finds new research.

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Advanced 365 SME selects Telstra to help provide Infrastructure-as-a-Service to the UK SME market

Gives SMEs access to a market-leading cloud infrastructure and global network.

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Shift in demand from traditional hosting to Infrastructure as a Service

43% of European service providers seeing strongest demand for IaaS, up from 36% last year.

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Leading software providers go “all-in” with AWS

Acquia, Emdeon, IMS Health, Informatica, Pegasystems, and Splunk among top enterprise ISVs powered by the AWS Cloud.

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CA Technologies introduces the Management Cloud

CA Technologies has introduced the Management Cloud – a broad portfolio of easy-to-use CA applications, delivered from the cloud, that enable customers to make the right portfolio decisions, deliver exceptional service experience and empower the modern, mobile workforce.

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With six new DBaaS solutions available, OVHcloud now offers its customers one of the largest DBaaS...
Talend has introduced the Summer ’19 release of Talend Data Fabric, its end-to-end suite. The new...
Technology makes life better: innovative, data-driven initiatives unveiled at ChangeNOW Summit.
ThoughtSpot’s ‘Modern Analyst’ report finds that enterprises are not fully tapping into the...
Databricks has launched Databricks Model Serving to provide simplified production machine learning...
Splunk has introduced a new version of Splunk® IT Service Intelligence (ITSI) that can help IT...
Latest Video

How to Turn Data into Business Value

Marc Chemin, Global Insights & Data Consulting Leader, shares his view on how our clients can exploit big data and analytics to enhance organizational revenues, customer satisfaction and business processes.

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