Austerity revolutionising customer service delivery in local government
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John McMahon, product director at IEG4, an enabler of digital services in the public sector, discusses how austerity in local councils is, by necessity, driving a revolution in customer service delivery.

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NEWS
New Digital Business Models Create New Headaches
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By Oliver Guy, Global Industry Director for Retail, Software AG.

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The generation game: bridging the knowledge gap
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By Chris Ducker, Senior Director of global proposition strategy at Sungard Availability Services.

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Why modern IT must embrace social
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By Gavin Russell, CEO, Wavex.

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Harder, better, faster, stronger?

When does artificial intelligence trump traditional customer service?

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Technology is a gamechanger for sport

By Darren Watkins, managing director for VIRTUS Data Centres.

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Ten reasons for embracing SDN as part of digital transformation

By Tony Judd, Managing Director, Enterprise EMEA at Verizon.

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Thinking Long-Term: the business benefit of digital preservation

By Lori Ashley, Industry Market Development Manager at Preservica, the digital preservation...

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Why technology training should no longer go ignored

By Keith Tilley, EVP & Vice-chair at Sungard Availability Services.

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What’s in store for the World Wide Web?

A recent weekend marked the 26th anniversary of when the World Wide Web was first introduced to...

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Videos

Data Centre World Madrid 2025
Rebecca Scottorn, Partner at L.E.K. Consulting and part of the global Industrials Practice, discusses the company’s recent ‘State of the Energy Industry’ report, providing valuable insights into a range...
Benoit Fleury, CPO Business Director at Corning, explains how Corning is collaborating with GlobalFoundries to develop detachable fibre connector solutions for the GF Fotonix™ silicon photonics platform. The...
Conrad Purcell, partner at Haynes Boone, explains how data centre development in sub-Saharan Africa is accelerating, driven by rising digital demand and infrastructure investment. While project finance through...

News

TCS strengthens its alliance with Aviva by expanding its policy administration services, embracing advanced digital solutions for customer-focused transformation.
Hammer teams up with Nexsan to offer storage solutions across EMEA, enhancing modern data management capabilities.
Red Hat expands its AI capabilities with Chatterbox Labs, emphasising AI safety and security within a hybrid cloud platform.
Hut 8 partners with Anthropic and Fluidstack to establish advanced AI data centres in the US, aiming to deploy up to 2,295 MW.