Austerity revolutionising customer service delivery in local government
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John McMahon, product director at IEG4, an enabler of digital services in the public sector, discusses how austerity in local councils is, by necessity, driving a revolution in customer service delivery.

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NEWS
New Digital Business Models Create New Headaches
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By Oliver Guy, Global Industry Director for Retail, Software AG.

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The generation game: bridging the knowledge gap
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By Chris Ducker, Senior Director of global proposition strategy at Sungard Availability Services.

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Why modern IT must embrace social
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By Gavin Russell, CEO, Wavex.

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Harder, better, faster, stronger?

When does artificial intelligence trump traditional customer service?

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Technology is a gamechanger for sport

By Darren Watkins, managing director for VIRTUS Data Centres.

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Ten reasons for embracing SDN as part of digital transformation

By Tony Judd, Managing Director, Enterprise EMEA at Verizon.

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Thinking Long-Term: the business benefit of digital preservation

By Lori Ashley, Industry Market Development Manager at Preservica, the digital preservation...

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Why technology training should no longer go ignored

By Keith Tilley, EVP & Vice-chair at Sungard Availability Services.

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What’s in store for the World Wide Web?

A recent weekend marked the 26th anniversary of when the World Wide Web was first introduced to...

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Videos

Scott Constable, Alliance Director at Vespertec, John Griffith, Worldwide Sales Manager at Midas Immersion Cooling and Dr. George Zhang, Vice President of R&D at Valvoline Global, discuss the three...
Keith Young, Global Head of Last Mile Services at Arvato, explains how the recent entry into the US data centre market is the latest step in the strategic integration of ATC, the Irish logistics company that...
Nicolas Leszczynski, Principal Solutions Engineer at Riverbed Technology, discusses the findings of the company’s 2025 Future of IT Operations in the AI Era report. Despite record investments, only 12% of AI...
Irvin Shillingford - Regional Manager Northern Europe at Hornetsecurity, discusses the results from the company's annual Ransomware Impact Report, with a rise in ransomware attacks the headline finding. Irvin...

News

Nearly half of US SMBs faced cyberattacks, yet many remain underprepared and reliant on untrained staff for security, Guardz study finds.
Gartner reveals top contenders in the AI race, highlighting companies setting trends in various technology domains.
CrowdStrike unveils Falcon AIDR, a unified platform to secure AI interactions, marking a new era in enterprise AI security.
SUNeVision launches its third Startup Programme, fostering innovation in Hong Kong with robust infrastructure and strategic partnerships.