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Technologists hold the key to customer loyalty
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For many years, ownership of customer loyalty within an organization has traditionally sat with marketing, customer services and, more recently, customer experience departments. By AppDynamics EMEAR CTO, James Harvey

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Technologists now hold the key to customer loyalty
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By AppDynamics EMEAR CTO, James Harvey,

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NEWS
2022: The Year AI Takes Center Stage
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By Prith Banerjee, CTO at Ansys.

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IoT – the driver behind the transformation of private networks
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Catherine Gull, Head of Private Network Sales at Cellnex UK, explains why enterprises should look to private networks to unlock digital transformation in the workplace, facilitating the fourth industrial revolution and opening up a world of new possibilities in a fast-moving digital era.

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SUSTAINABILITY FOCUS 25

Bridging the Gap between Sustainability and CX By Jay Patel VP & GM, Webex CPaaS

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SUSTAINABILITY FOCUS 23

How the tech industry can play its part in reducing carbon emissions Corporate social...

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SUSTAINABILITY FOCUS 22

Sustainability as a primary driver of innovation Innovation can and must play a critical role...

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SUSTAINABILITY FOCUS 21

Ring the changes with circular IT procurement It is fair to say that sustainability and...

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SUSTAINABILITY FOCUS 20

Why businesses cannot COP-out of responsibility for sustainability action By Michiel Verhoeven,...

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SUSTAINABILITY FOCUS 18

Why digital transformation and green initiatives go hand-in-hand By David Mills, CEO Ricoh Europe

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SUSTAINABILITY FOCUS 16

Sustainability IT and Circular IT in the light of COP26 By Betsy Dellinger, Senior Vice...

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SUSTAINABILITY FOCUS 15

How to be a sustainable CIO Sustainability is a topic that’s everywhere: quite literally, as...

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Videos

Dr. Peter de Bock, vice president, Data Center Energy and Cooling Technology, Eaton, discusses what the launch of the NVIDIA Rubin platform means for data centre power demand, explaining that it could be a...
Andy MacMillan, CEO of Alteryx, explores how organisations can scale AI effectively by empowering business analysts to work with data and probabilistic insights. He discusses building trust in AI outputs and...
In this conversation, Bill Andrews, President and CEO of ExaGrid, discusses how Tiered Backup Storage is helping MSPs improve performance, strengthen ransomware protection, and scale efficiently. He explains...
Denis Schertenleib, Nexthink’s Senior Director of Product, believes that the IT service desk won’t survive the next five years and that agentic AI will be the future of IT support. He also discusses...

News

LevelBlue and Tenable collaborate to expand vulnerability and exposure management capabilities for MSSP and MSP partners.
Rubrik enhances its platform with new features for MSPs, aiming to seize growth in the $258 billion global data protection market by 2027.
Huntress extends its partner programme to resellers, aiming to strengthen cybersecurity for organisations globally.
Capita is expanding its partnership with Multiverse to train 250 additional employees in AI skills, following an initial programme for over 500 staff.