Data Centre Solutions

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI capabilities with human support workflows to improve operational efficiency and service delivery.

Financial threats amplify: rising concerns in the industry

Cybercrime in the financial sector has intensified, with AI posing new challenges. CrowdStrike report finds that asset theft reached record levels in 2025 due to advanced tactics.

NEOIX announces strategic collaboration with Hitachi Energy and Hitachi Vantara

Combining energy systems and data platforms into a single, integrated digital infrastructure model.

Benefitting from AI-Enabled Mitigation of WAN Latency

By David Trossell, CEO and CTO of Bridgeworks

Atlassian Team '26: The growing role of context in AI-driven workflows

At Atlassian Team '26 in Anaheim, industry leaders gathered to explore the next phase of AI, where context-aware systems and platform enhancements are set to redefine how work is automated and scaled across...

The Strategic Reset: Why Hybrid IT Is Replacing Cloud-First

By Frank Warren, SVP, Global Operations, Park Place Technologies.

When delivery volumes shrink and prices climb: What data center projects need now

By Oskar Lampe, Regional Director, BCS Consultancy.

Videos

DCW 2024: DCS talks to Michael Akinla, Panduit

DCW 2024: DCS talks to Nick Manning, TMC Transformers

DCW 2024: DCS talks to Markus Gerber, Nvent

DCW 2024: DCS talks to Peter Hannaford, Portman Partners

DCW 2024: DCS talks to Ben Littlewood, Transtherm

DCW 2024: DCS talks to @RACK

DCW 2024: DCS talks to Andrew Connor, Subzero

DCW 2024: DCS talks to Gary Mitchell, AFL

DCW 2024: DCS talks to Michael Sagar, EnerSys

DCW 2024: DCS talks to Charlotte Evans, Sunbelt Rentals

DCW 2024: DCS talks to David Murray, Vaisala

DCW 2024: DCS talks to Lee Prescott, RED

News

Data the primary AI blocker

Zendesk reveals autonomous service workforce