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Optimise operations with the single source of truth

Michael Skurla, Radix IoT co-founder, discusses the importance of seamlessly unifying all data into one central platform – removing the barriers of monitoring and managing disparate systems and assets across locations. The resulting single source of truth is the foundation for more efficient and effective operations, within the data centre and beyond.

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News

Demands for privacy and sovereignty expose limits of architectures built for centralised and borderless data flows.
SolarWinds research reveals growing confidence in automation, however concerns around accuracy, skills and oversight remain.
At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service workforce, revealing new AI platform capabilities. The event focused on balancing AI-driven scale with trust,...
Former HP, ServiceNow and Okta partnerships leader joins to build out Cycloid's partner ecosystem across system integrators, MSPs and sovereign cloud providers.

Expert Opinions

By Jamie Lyon, Chief Product and Strategy Officer at Lucid Software.
By George Ashwin, UK Channel Director at AddOn Networks
Zendesk EMEA CTO Matthias Goehler discusses how AI is reshaping customer service, from automation and cross-channel experiences to security, human empathy, and the shift toward more proactive support.
In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing,...