NEWS
Regional clouds gather in Europe?

Jurg van Vliet, CEO of Aknostic, discusses the emergence of regional clouds within Europe, based on open source software and Kubernetes in particular, as an alternative to the large public cloud offerings. Trial projects are in progress to demonstrate the economic, environmental and societal benefits that such regional clouds can provide.

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Award-winning RMM solution highlights NinjaOne’s MSP expertise
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David Protzmann, NinjaOne’s Senior Director of Marketing EMEA, explains how the company’s Unified IT platform provided major benefits to customer Focus IT Managed Services, before detailing the technology solutions and comprehensive support programme that NinjaOne provides all of its MSP customers.

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Customer before code – digital transformation in the retail sector
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John Godwin, VP of Retail UK at Intellias, shares some fantastic insights as to the key challenges and opportunities when it comes to implementing digital transformation strategies and solutions in the retail industry.

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Data as the catalyst for improving student engagement
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Rachel Maxwell, Principal Advisor (Academic, Research and Community) at Solutionpath, outlines her career to date, explaining how she came to take on her current role at the company and how the Student Engagement Analytics Platform is helping universities and other academic organisations to enhance and optimise the use of their student data. Many of the insights she shares are equally applicable to the business world.

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Customer experience key to Agilitas’s growth strategy
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John Hayes-Warren, Agilitas’s Chief Revenue Officer, outlines the company’s plans to make Fiscal Year 2024 a ‘defining year’, with the focus very much on customer experience transformation, underpinned by the three core competencies of inventory assurance, professional services and smart logistics.

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Master Data Management – the essentials
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Vincent Harmsen, SVP & Head of Europe at Reltio, explains the benefits of a cloud-native, SaaS Master Data Management solution, details the company’s recently introduced Velocity Packs, and offers some valuable advice to end users considering their Master Data Management options.

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The perfect partner delivers digital transformation success
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Franck Morales, Vice President, Evolution Platform, Orange Business, discusses the importance of finding the right partner as a system integrator for digital transformation – outlining the knowledge and experience they provide to the end user, explaining why a successful digital transformation project starts with infrastructure, and shares some real-world examples of how the company has helped its customers with SASE and other technology solutions.

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Women in IT – Ann Schlemer, CEO of Percona
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In the latest interview in our Women in IT series, Ann Schlemmer, CEO of Percona, explains how she moved from a career in banking, through some time away from work to concentrate on family life, and then returned to the workplace, joining the IT industry and the open source community. She has a wealth of experience and valuable insights to share when it comes to both equality and diversity.

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Women in the data centre industry – the BCS perspective

Jim Hart, CEO and Fay Visaya, Consultant, both at BCS, discuss the reasons behind the lack of women in the data centre industry at the current time and ways in which this inequality can be addressed - with both optimistic that the younger workforce generation is committed to creating a fully diverse workplace in the near future.

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White label, managed IT services for MSPs
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Alkesh Soneji, Sales Director at Infrassist, discusses the company’s technology portfolio, which covers Professional Services – IT automation, security and RMM – and Support Services, such as NOCs and helpdesks. He shares some great example of how Infrassist has helped MSP customers address various technology challenges.

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Spotlight on Women in IT: Bindu Upadhyay, Lead Service Designer at Mendix
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Women working in the IT industry share their experiences – covering the opportunities they have had, the challenges they have had to overcome during their careers to date, and offering plenty of constructive thoughts and observations as to what improvements still need to be made when it comes to improving diversity within the workplace. Bindu Upadhyay, Lead Service Designer and founder of Gender Equity at Mendix (GEM)

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Managing the migration to managed services
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Rakesh Parbhoo, CTO at Westcon-Comstor, discusses the challenges and opportunities for VARs as they seek to move more towards a subscription/recurring revenue model, outlined in the company’s recent Navigating the Shift report, and explains how the right distributor can help not just to manage this process, but also to add significant value to channel businesses and their customers along the way.

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Upskilling helps to address the growing technology skills gap
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Mark Onisk shares the findings of the company’s recent Lean into Learning report, explaining how upskilling can play a major role in helping companies who are working towards digital transformation but find themselves short of the necessary technology experts.

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A digital first approach delivers for employers and employees

Spencer Pitts, Digital Workspace Chief Technologist, VMware, discusses the company’s research on the post-pandemic and hybrid workplace, before sharing some valuable insights as to how a digital first approach, that prioritises the digital employee experience, can bring major benefits to any organisation, so long as the appropriate combination of company culture and technology solutions is in embraced.

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A digital future of equal opportunity

Lorraine Wilkinson, Vice President, UK, Equinix, discusses female representation in the technology industry and shares how technology companies can better support their female employees and encourage more women to enter the industry.

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Expert Opinions

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