Why getting AI right matters more than getting there first: lessons in automation culture and service delivery

Monday, 9th March 2026 Posted 1 hour ago in by Sophie Milburn

In this interview, Dr. Brian Luckey, Chief Information Officer, and Kris Laskarzewski, Chief Transformation Officer at Integris, discuss the realities of embedding AI into a services business. From 'fail fast' experimentation and internal testing to the impact on employee morale, client experience, and collaboration, they share how Integris is balancing innovation with human expertise.

From firefighting to frameworks: Helping MSPs scale with operational maturity

In this interview, Devang Mehta, Co-Founder & Director of Operations and Customer Success at...

The rise of multi-signal MDR in the age of tool sprawl and identity-driven threats

In this interview, Phil Skelton, Senior Director of International Sales at eSentire, explores why...

Why Proactive Cybersecurity Is Non-Negotiable for MSPs

In this conversation, ESET UK Country Manager, Matt Knell, discusses why MSPs must move beyond...

Agentic AI, Data Security and Enterprise Productivity in 2026

Softcat’s Dean Gardner (Technology Director) and Adam Harding (Head of OCTO) unpack the findings...

Small Businesses at Risk from Cybersecurity Threats

Dor Eisner, Co-Founder and CEO of Guardz, shares insights from the latest Cybersecurity SMB Report....

Sustainability and advanced storage performance go hand in hand

Eric Herzog, Chief Marketing Officer at Infinidat, outlines how and why Infinidat has seen...

MSPs stand at a once-in-a-generation crossroads

Jim Lippie, Chief Product Officer, Kaseya, discusses the recent Kaseya DattoCon 2025 conference,...

Enterprise-grade cybersecurity, simplified for SMEs

Richard Jelbert, CEO of Cyberrock, discusses how, in today’s fast-changing digital landscape,...

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