Modern CX: Customer Experience Is Your Competitive Weapon

6 years ago Posted in

The Modern CX 2019 Marketing General Session highlights opportunities for marketing to lead in the experience economy. Go beyond the traditional bounds of consumer marketing and how to deliver compelling customer experiences.

Q-Day - are you ready?

Paul Savill, Global Practice Leader for Network and Edge at Kyndryl. Spends his time helping major...

AI pacesetters likely to increase their business advantage in the near future

Rob Lay, Cisco, discusses the results from the third annual Cisco AI Readiness Index. A small but...

Metadata emerges as the cornerstone of cyber defence

Mark Jow, Gigamon Technical Evangelist, discusses the company’s recent report, “CISO Insights:...

Delivering digital transformation without the elephant sandwich

Matthew Irish, General Manager, Digital Services at Apogee Corporation, explains how and why many...

General disillusionment with GenAI - but (other) AI can help

Maxime Vermeir, Senior Director of AI Strategy at ABBYY, discusses the results from ABBYY’s State...

Unlocking more personalised customer experiences with AI, RCS, and integrated omnichannel strategies

Sophie Cheng, Sinch’s SVP of Product Marketing, discusses the findings of the company’s recent...

Collaboration, the thinking factory and digital transformation

Francisco Almada Lobo, Chief Executive Officer and Co-founder and Jeff Winter, Vice President,...

Critical Careers publication celebrates digital industry equality

Lizzy McDowell, Director of Marketing at Kao Data, discusses the launch of the company’s Critical...

© 2025 - Angel Business Communications Limited

Made with by Angels