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Delivering deeper understanding of customers

Zendesk, Inc. has launched Insights, its next-generation analytics tool for organizations to measure and visualize the impact of their customer service interactions managed through its cloud-based customer service platform.

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Franciscus Hospital achieves ‘unprecedented’ VDI performance
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Atlantis Computing continues its momentum in the Dutch healthcare sector with significant customer success at Franciscus Hospital, the public hospital for the West Brabant region in the Netherlands. The hospital has saved €200,000 in CAPEX and is estimated to save an additional €95,000 in...

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Cabinet minsters fail to see the big picture in shift to SMEs

Cabinet Ministers are failing to grasp the bigger picture behind the government’s move to embrace IT services supplied through SMEs says Peter Groucutt, managing director of Databarracks. This is following comments that small firms are apparently unable to effectively support the IT...

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FlexPod passes $3 billion in joint sales
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FlexPod shipments growing 81 per cent annually to more than 4,100 customers across 100 countries.

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NCSA builds high-performance storage solution

By leveraging advanced computing to accelerate scientific discovery, the National Center for...

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Mirantis opens office in France to deliver zero lock-in OpenStack solutions to European customers

Experienced local team brings real-world expertise in OpenStack development, deployment and...

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Rothera Dowson Solicitors plays IT safe

Benefits from flexibility, virtualisation , simple installation.

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Intellicom becomes the latest Gridstore partner

Gridstore says that Intellicom, an industry leader delivering the finest technology solutions...

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Calyx extends management services portfolio

Calyx has significantly extended its Managed Services portfolio, offering more proactive customer...

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Dedicated Mac backup solution

Acronis has announced the availability of Acronis® True Image for Mac®, said to be the only...

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SolidFire delivers predictable storage performance to VMware applications

SolidFire has announced interoperability with VMware vSphere® Storage I/O Control. This will...

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Appirio continues European growth

Appirio, a global cloud consultancy, has announced a number of high profile customer wins, a...

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InfinityQS debunks Cloud Computing myths

Now available for download, “Cloud Mythbusters: Dispelling the Myths of Manufacturing in the...

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Oncore IT wins two awards for business excellence at the Asigra Partner Summit in Toronto

Oncore IT has won Best Public Cloud Backup and Recovery implementation and Cloud Backup Market...

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DataCore and CommVault partner

DataCore has announced a partnership with CommVault in which SANsymphony-™V is the first and...

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Videos

Alex Walsh, Regional VP of Channel Sales, EMEA North at Keepit, discusses the company’s channel-first strategy, broad SaaS data protection, and how MSPs can differentiate amid consolidation and cyber risks,...
In this interview, Eric Mink, VP of AI Adoption, shares how MSPs can turn AI curiosity into structured, billable services. He explores commercialisation strategies, vertical specialisation, and building...
Joshua Clay, Senior Director Solutions Engineering at Dynatrace, discusses the findings of the company’s ‘The State of Observability Report 2025’, which reveals that while AI adoption is accelerating,...
James Netherwood, Head of Research Middle East, Capacity and Datacloud, discusses the upcoming Capacity Middle East event and the launch of Datacloud Middle East. The events unite over 3,500 executives from...

Expert Opinions

Andrew Winters, executive vice president- managed detection and response from Obrela discusses the telecoms industry’s distinctive cyber threat profile
By Nico Gaviola, Vice President, Emerging Enterprises and Digital Natives, Databricks.
By Christina Mertens, vice president of business development, EMEA, at VIRTUS Data Centres.