Logo
NEWS
Zendesk Relate 2026: Velocity, vision, and the autonomous service workforce
  • Published in

At its 2026 Relate event in Colorado, Zendesk outlined its push towards an autonomous service workforce, revealing new AI platform capabilities. The event focused on balancing AI-driven scale with trust, governance, and operational resilience.

Read More
NEWS
Cybersecurity anxiety leads to costly data protection measures
  • Published in

IT leaders survey finds that despite rising hardware costs and sustainability goals, 1/3 of mobiles, laptops and drives destroyed to protect data still function.

Read More
NEWS
“Game-changing solution” for AI cybersecurity vulnerabilities verified by independent testing
  • Published in

A combination of two Atsign products has been independently verified as a “game-changing solution” to the cybersecurity vulnerabilities that currently cripple enterprise AI adoption.

Read More
NEWS
SMBs hit a cybersecurity breaking point
  • Published in

New global research shows internal teams can’t keep pace, fueling demand for always-on, outcome-driven security services.

Read More
NEWS
Zendesk reveals autonomous service workforce

Zendesk has outlined a new AI-focused strategy for customer service centred on combining AI...

Read More
NEWS
Cyber security climbs the SMB agenda, as AI pressure exposes resilience gaps

New global research shows strong investment intent, yet weaknesses in day‑to‑day security and...

Read More
NEWS
SailPoint launches Agentic Fabric

New solution brings visibility, governance, and real-time protection to the rapidly expanding...

Read More
NEWS
Tech Mahindra and Cisco partner

Tech Mahindra has announced a partnership with Cisco to launch a joint security solution, Cyber...

Read More
NEWS
Cequence Security reveals agent personas for enhanced AI agent management

Cequence Security has introduced Agent Personas to provide more granular control over AI agent...

Read More
NEWS
Financial threats amplify: rising concerns in the industry

Cybercrime in the financial sector has intensified, with AI posing new challenges. CrowdStrike...

Read More
NEWS
Decoding the AI productivity paradox in software development

Harness report finds that AI coding tools are being widely adopted in software engineering, with...

Read More
NEWS
Public sector's transition to agentic AI: challenges and opportunities

Public sector leaders globally are evaluating agentic AI for autonomous task completion as...

Read More
NEWS
Boomi's recent acquisition to strengthen AI governance

Boomi plans to acquire Lunar.dev, aiming to expand capabilities in AI governance and improve...

Read More
NEWS
Integration of Black Kite and Sayari: enhancing third-party risk management

Black Kite and Sayari have partnered to combine cyber risk data with corporate and supply chain...

Read More
NEWS
AHEAD expands European presence with acquisition, leadership appointment, and new foundry facility near London

AHEAD expands its European presence through an acquisition, a senior appointment, and new...

Read More

Videos

Data Centre World Frankfurt 2026
Edgar Van Essen, Managing Director, CCO and Partner for Switch Datacenters, outlines a dramatic decline in water use, new cooperative stakeholder models including green residual heat exchange networks, and a...
Data Centre World Frankfurt 2026

Expert Opinions

By George Ashwin, UK Channel Director at AddOn Networks
By Graham Jarvis, Freelance Lead Journalist, Business and Technology, Trudy Darwin Communications, for Bridgeworks Ltd.
In a Q&A with Zendesk’s VP Marketing EMEA, Emma Acton reflects on how enterprise marketing is evolving. She discusses the shift towards brand-led demand, the continued evolution of account-based marketing,...