NEWS
Half of young tech workers have had negative industry experiences
  • Published in

Businesses must prioritise fostering an inclusive company culture in order to improve the professional experiences of young tech workers from underrepresented groups, new research has found.

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NEWS
BSH Home Appliances Group chooses Twilio
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BSH Home Appliances Group, the largest manufacturer of home appliances in Europe, will leverage Twilio Flex, a cloud-based contact centre, to revamp its entire digital infrastructure within their customer service organisation. Deloitte Consulting Spain is a consulting partner and advisor for this...

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NEWS
HCLTech to supercharge New York Giants and New York Jets fan experiences
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$11.8 billion tech services company named the official digital transformation partner of MetLife Stadium, Jets and Giants.

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NEWS
Customer frustration over chatbots as companies fail to test accessibility for vulnerable customers
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New report finds that AI-enabled chatbots are the least satisfying customer experience and most likely to cause annoyance.

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NEWS
Circular Computing launches Remanufacturing-as-a-Service

Sustainability focused tech disruptor launches ‘as-a-service’ model to tackle e-waste crisis...

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NEWS
Decentralised IT comes under scrutiny

ManageEngine has published the findings of its latest research. It found that almost all...

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NEWS
Modern business communications required to support hybrid work

Mitel has shared the findings of a business communications research survey conducted by analyst...

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NEWS
Microsoft unveils new research and technology to bridge the disconnect between leaders and employees

Microsoft expands Microsoft Viva platform to connect employees to company culture, business goals...

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NEWS
3 out of 4 of European businesses have invested in AI for CX

75% of business executives are using artificial intelligence for customer experience (AI for CX),...

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NEWS
Skills gap threatens digital transformation

Competing priorities and skills shortages in IoT, AI/ML data science and robotics undermine...

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NEWS
DX investment boosts employee wellbeing

Employees from organisations with high quality DEX report over 75% less downtime and are 30% less...

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NEWS
Companies shift 'left and right' for quality, secure application code

The balance of deploying secure applications vs. time to market continues to be the biggest risk to...

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NEWS
Responsible AI - a top management issue

While 84% of global executives believe responsible AI (RAI) should be on top management agendas,...

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NEWS
Derby and Burton NHS choose BridgeHead to retire legacy applications

The Trust has selected BridgeHead’s HealthStore® Independent Clinical Archive to underpin its...

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NEWS
CX work is becoming more flexible and specialised

A new report by MIT Technology Review Insights explores how global organisations are reassessing...

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Videos

Mike Hoy, CTO, Pulsant, outlines some of the end user uncertainties related to cloud - discussing network connectivity, data sovereignty and data migration concerns. With AI set to ask further cloud questions,...
Frank Koelmel, CRO at Logpoint, discusses the new partner program which sees the company amplifying its strategic focus on Managed Security Service Providers (MSSPs), opening opportunities for MSSPs to...
Lee Caswell, SVP, Product and Solutions Marketing at Nutanix, discusses the findings of its seventh annual Enterprise Cloud Index (ECI) survey and research report, which measures global enterprise progress...
Steve Petryschuk, Director, Product & Market Strategy in Product Management, Auvik, discusses the findings of the company’s recent 2025 IT Report, entitled: “Why IT is long on challenges but short on...

Expert Opinions

By Dirk Alshuth, Cloud Evangelist at emma – the cloud management platform.
By Duncan Roberts, Associate Director at Cognizant Research.
By Peter Miller, Sales Manager at ETB Technologies.
AI is revolutionising work in the unified communications sector, but with its transformative potential also come challenges; William Rubio, CallTower’s CRO explores the key areas where AI is making an...