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This will be a two-year contract during which Kyndryl’s zCloud services will provide business continuity for DVLA’s services.
Technology to Enhance DVLA Customer Service and Operational Efficiency
With the rising demand for digitalisation and seamless customer service, DVLA have an ongoing programme to modernise its existing systems.
Continuity of mainframe services during this transformation will be critical to its success. By harnessing Kyndryl’s mainframe modernisation capabilities, the DVLA will be able to maintain outstanding service levels to UK citizens while navigating the transformation journey.
Kyndryl’s contribution will be transformative to how customers use the DVLA’s services in the future, by enabling the DVLA to securely pivot in line with future technology advances.
“Kyndryl is honoured to be able to continue our successful collaboration with the DVLA. By collaborating to achieve successful business transformation and continuity, we’re proud to help the DVLA with its goals of becoming a dynamic digital organisation and a great place to work, keeping customers and citizens at the centre of every decision,” said John Chambers, Kyndryl United Kingdom & Ireland President.
