Verification platform helps with customer identification

The IDnow platform meets the high security and fraud detection requirements of strictly regulated environments for financial services and telecommunications sectors in countries like Germany, Switzerland and other European countries and is fully compliant with all relevant regulations and directives such as AML regulation, eIDAS, GDPR and PSD2.  In addition, the platform meets the business requirements for speedy and simple workflows that reduce customer onboarding friction for non-regulated or lightly regulated sectors such as mobility, travel, recruitment and the sharing economy.

Unique features include:

• Fully automated ID verification process including facial recognition, Optical Character Recognition and hologram and other anti-fraud detection features
• Video-based agent-assisted ID verification workflow to meet specific regulatory environment requirements[1] as well as to help last-mile conversion for customers unable to complete automated process.
• Integrated Issuance of Qualified Electronic Signature certificates for E-Sign solution.

The IDnow platform can be easily integrated into a company's service application and customers can complete an identification check quickly and easily from a smartphone. For industries or countries with more stringent security regulations, the platform will continue to offer video-chat based identity verification.

“As we do more online, digital identities are becoming the new currency, so knowing your customers has become more important than ever, explained Rupert Spiegelberg, CEO, IDnow.    “Companies need an easy, trusted and compliant way of finding out who their customers really are and we believe our platform can offer just that.  In addition, with full automation and compliance, organisations can rely on one platform for international requests, helping to bridge the gap in the market. As an end user, this means no more posting of copies of passport/proof of address, no more having to be present yourself at a physical branch and, for corporate customers, lower costs and higher success in customer acquisition.”